The trainer was very well informed, it was also beneficial to be taught by someone currently working in the EU.
Very engaging trainer with very supportive style - provided constructive feedback, which was much appreciated.
Natural Environment Research Council
Having the right trainers is just as important as developing the right training programmes. We handpick our trainers, and we pick the best.
Our trainers have a mixture of many years of experience working in public, private and third sector bringing along a vast range of knowledge to our training. This knowledge and experience allows us to develop innovative and up-to-date programmes that are second to none.
We have some of the best trainers in the industry who embrace the latest leadership and management practices and continue to help shape the public sector through their workings and contributions as best-selling authors and writing for leading journals.
Amil Khan is a Political communications adviser; specialising in digital campaigning in highly contested environments. He has extensive experience working across structures’ development, operations and crisis management.Read Bio
Amil Khan is a Political communications adviser; specialising in digital campaigning in highly contested environments. He has extensive experience working across structures’ development, operations and crisis management. He has experience working with pro-democracy opposition groups in the Middle East and established governments seeking reform. Founder of Valent Projects, UK digital comms agency for social impact. Former Reuters Middle East correspondent and BBC documentary journalist
Director; Valent Projects:
Andrea Daniels has over 20 years’ experience utilising and harnessing data to drive consumer understanding and growth for some of our leading organisations and brands.Read Bio
Andrea Daniels has over 20 years’ experience utilising and harnessing data to drive consumer understanding and growth for some of our leading organisations and brands.
Andrea is currently the Head of Marketing at the Royal Society of Arts. Her role focuses on leading the repositioning and rebranding of this 260 year old charity, professionalization of the marketing function and the application, dissemination and understanding of consumer centricity within the organization to drive business innovation, deepen engagement and harness opportunities for growth.
Before joining the RSA and was a Marketing Director at the British Council establishing insight-led marketing and digital innovation. As a Senior Research and Strategy executive at the BBC and its commercial arm BBC Worldwide, Andrea utilised consumer understanding to drive growth and innovation across its leading brands and services. She also led on the development and delivery of the corporations first and still most widely used consumer engagement portal, bringing insight and understanding to all across the BBC through its digital delivery platforms.
Andrea also has extensive experience of leading research and activity within the public and third sector having worked as a senior researcher and trainer at leading agencies Ipsos MORI and TNSofres in both a qualitative and quantitative research capacity leading projects across the public and third sector, from large scale NHS service user programmes to highly sensitive user group studies for bodies such as NSPCC and DWP.
She has studied at Manchester University’s Politics and Economics Dept, has an MBA from Open University Business School and is a holder of both the Market Research Society’s Diploma in Research Methodology and a CAM Certificate in Marketing and London Business School Diploma in Digital Marketing
Alongside this, Andrea is currently the Chair of Trustees for Hackney Doorways providing support for the homeless in Hackney and a Board Trustee of Refuge the national domestic abuse charity.
Andrew is a former BBC Television Producer for national BBC News and is one of the UK’s most experienced Communications Skills coaches specialising in media interview training.Read Bio
Andrew Carapiet is a former BBC Television Producer for national BBC News and is one of the UK’s most experienced Communications Skills coaches specialising in media interview training. Andrew has worked for BBC Radio and BBC Television as a Reporter, Producer, Presenter and News Editor. Andrew has worked as a TV Producer on BBC Breakfast News and the BBC’s One O’clock and Ten O’clock News programmes. He was the youngest ever BBC journalist to interview Mrs Thatcher when she was Prime Minister of the UK. Andrew has also worked as a Producer for Sky News and for Mirror Group Newspapers.
Andrew was the Leader of the Labour Group in 1990, and then MP for Hendon from 1997 to 2010. In a varied parliamentary career, Andrew built a reputation as an expert in private members’ legislation and chaired the Joint Select Committee on Human RightsRead Bio
Andrew was the MP for Hendon from 1997 to 2010. In a varied parliamentary career, Andrew built a reputation as an expert in private members’ legislation and chaired the Joint Select Committee on Human Rights. He also served on the Standards and Privileges Committee for nine years, the Work and Pensions Committee for seven years and the powerful Liaison Committee for five years.
Growing up in a political family, Andrew began his career in politics in 1982, as the then youngest ever councillor on Westminster City Council, becoming Leader of the Labour Group in 1990. Prior to entering Parliament, Andrew had been a partner at Thompsons and at Russell Jones and Walker, specialising in personal injury and trades union law. Andrew now works as a consultant specialising in legal affairs. Andrew is also the co-ordinator of the Access to Justice Group.
Angela Blacklaw has a broad range of experience working within and providing training for the public sector. Her expertise cover a range of topics including communication, leadership, wellbeing and resilience and talent management.Read Bio
Angela is an independent consultant, trainer, facilitator and coach. She has years of senior expertise in personal and organisational development, leadership and change, operating at both strategic and practitioner level.
Her skills lie in building warm, honest, authentic and challenging relationships, enabling people to achieve more than they thought possible, and to learn the skills to support and challenge others. She has expertise in a wide range of leadership and talent development including emotional intelligence, communications, change, resilience, coaching skills and systems leadership.
After several years working on policy on HM Treasury, Angela chose to focus on individual and organisational learning as Head of Internal Communications in the Food Standards Agency, Head of Change Communications and Culture Change in Defra, and Head of Talent Development in the Department of Health. She then set up her own consultancy practice and works an associate for a number of respected consultancies, such as Korn Ferry Hay Group, Civil Service College and MindGym. She has worked on award-winning leadership development programmes for the NHS where is a member of the Faculty of the NHS Leadership Academy, she is on the coaching register for the Senior Civil Service and she also teaches creative songwriting at degree level. Angela has worked in the UK, Germany, the Netherlands, and Mexico; she has also worked with people from most European countries, from Central and South America, and from the USA.
Ann is currently a trainer at Civil Service College. Her previous roles include Director of Studies at RIPA International and Senior Learning and Development Consultant at The Royal Borough of Kensington and Chelsea.Read Bio
Ann is currently a trainer at Civil Service College. Her previous roles include Director of Studies at RIPA International and Senior Learning and Development Consultant at The Royal Borough of Kensington and Chelsea.
Ann has worked at RIPA International as Director of Studies. In this role she was responsible for the design and delivery of all HR, management, and leadership programmes for Senior Overseas Government officials attending London based training. Additionally, Ann has designed and delivered bespoke in country training programs for a variety of countries including Qatar, Bahrain, Dominica, Botswana, Bangkok, Libya, Kenya, Sierra Leone, Kosovo, and Zambia.
Prior to joining RIPA International, Ann served as Senior Learning and Development Consultant at The Royal Borough of Kensington and Chelsea. In this role she designed and delivered a range of bespoke courses as well as directing the NVQ Level 4 Management programme for Chartered Management Institute (CMI). Additionally, she organized conferences for top managers and carried out workplace mediation.
Ann has worked to provide exceptional training in both the private and public sector for over two decades. She possesses extensive experience in delivering domestic and overseas training on a variety of topics such as leadership, performance management, succession planning, train the trainer, developing a competency framework, and performance review. She is a qualified and experienced OCN Law Society Mediator and Chartered Institute of Personnel and Development (CIPD) Coach. Additionally, she is a member of the Association of Coaching.
Tas is a former ad agency Planner who has spent the last ten years running a strategic brand, communications and training consultancy specialising in creating ‘Insightment’ and Storytelling. He was also founding editor of Mintel’s Trends product, Inspire.Read Bio
Tas is a Man of Many Lanyards.
He runs his own training company and is a Course Director for the CIM [Chartered Institute of Marketing], the Market Research Society, the Institute of Internal Communication, the AAR (ad agency/client relationship advisers) and the Civil Service College, running courses on Storytelling, Behavioural Economics, Insightment and Creative Briefing amongst others in the UK, US, China, Hong Kong, Australia, Sweden and UAE.
He is also a long-term Ad Agency planner and still freelances with several agencies and clients, for example currently helping the Royal Albert Hall tell their story ahead of their 150th anniversary in 2021.
Besides this, he is an Associate Lecturer at Bucks New University, Nottingham Trent and Beijing Normal Universities and a Principal Advisor for CIO Connect in Hong Kong, the premier advisory service dedicated to CIOs and other tech leaders in HK.
He regularly speaks at client events and international conferences, for example at the US Insights Association “Next” conference in New York in May 2017 the Australian Market Research Society annual conference in Sydney in 2017, and more recently in 2019 at the Knowledge Management Asia in March, at Inbound, in Boston in September as well as Keynoting at Microsoft’s Global Sales Summit in Seattle.
Tas also regularly appears on TalkRadio’s Early Breakfast show to discuss marketing and advertising topics.
He is the author of The Storytelling Book, the award-winning guide to using storytelling techniques to improve presentations and communication. The book is already on a fifth re-print and has been translated into Mandarin. His second book, “The Inspiratorium”, a compendium of insight and inspiration hit the shelves in 2018.
Tas is also a Trustee of the Phoenix Cinema, the oldest continually-running cinema in the UK, speaks passable French, obsesses about etymology, rather over-avidly follows Arcade Fire, and plays tennis and skis harmlessly.
The Right Honourable the Baroness Usha Prashar of Runnymede, CBE, PC, an independent member of the House of Lords, has led and chaired a number of public and voluntary organisations with distinction.Read Bio
The Right Honourable the Baroness Usha Prashar of Runnymede, CBE, PC, an independent member of the House of Lords, has led and chaired a number of public and voluntary organisations with distinction.
She has served on several Select Committees in the House of Lords and as a non-executive director of FTSE 100 private sector organisations.
Currently, she is a non-executive director of Nationwide Building Society and Chairman of Cumberland Lodge, an educational charity promoting ethical education.
She started her career working in race-related organisations, namely the former Race Relations Board and as Chief Executive of the Runnymede Trust.
She then transitioned successfully to mainstream organisations and led significant organisations in the voluntary and public sector. These included Chief Executive of the National Council for Voluntary Organisations, Executive Chairman of the Parole Board of England and Wales, First Civil Service Commissioner, inaugural Chairman of Judicial Appointments Commission, Deputy Chairman of the British Council and a member of the Iraq Inquiry.
She also served as Chancellor of De Montfort University, Chairman of the Royal Commonwealth Society and Chairman of the National Literacy Trust.
Her expertise includes public administration, organisational change, good governance, and how to develop constructive strategies and actions to promote diversity and inclusion.
She also has experience in coaching and mentoring senior civil servants and executives.
Bill has first-hand experience in the public sector from central and local government, ALBs, police and NHS Foundation Trusts. He has advised on reporting for the Intelligence & Security Committee and has appeared at the Public Accounts Committee.Read Bio
Bill has significant first-hand experience in the public sector across central government, Arms Length Bodies, Police, local government and NHS Foundation Trusts. He has advised on reporting for the Intelligence and Security Committee and has appeared at the Public Accounts Committee.
He brings the practical knowledge and application of governance and accountability across different tiers of government and public sector bodies.
A qualified public sector accountant (CPFA) with additional qualifications from CIMA and an MBA.
With over 10 years of experience in training senior management and board members, Brian is one of the most experienced and authoritative trainers in accountability, governance and financial management in the UK.Read Bio
Brian regularly provides induction and board development programmes for non-executive board members of government departments, executive agencies, Non-departmental Public Bodies, NHS bodies and public corporations. He has run programmes for over 100 Non-Departmental Public Bodies, and other Arm's Length Bodies, and is experienced in working in all UK jurisdictions.
Brian has written guidance material on numerous governance topics such as the management of conflicts of interest, as well as a guide to working in central government for newly appointed non-executive board members of government departments.
On an international level, Brian has delivered programmes on accountability, governance and financial management in Macedonia, Abu Dhabi, Russia, Hungary, Poland and the Turks and Caicos Islands.
Brian is a qualified management accountant (ACMA), has a teaching qualification, and holds an MA in Management Learning.
‘A Guide to Propriety for RDA Board Members’, Department of Trade and Industry
‘Working in Government: A Guide for Non-executive Board Members of Government Departments’, Cabinet Office
With over 27 years’ experience of leadership in the public sector and almost two decades spent in Parliament, Bridget has an insider’s understanding of the challenges and opportunities that face public bodies and third sector organisations.Read Bio
With over 27 years’ experience of leadership in the public sector and almost two decades spent in Parliament, Bridget has an insider’s understanding of the challenges and opportunities that face public bodies and third sector organisations.
Bridget has served 18 years as MP for Lewisham East, was a Government Whip and a Minister in the Ministry of Justice with responsibility for 14 policy areas. This ranges from legal services, the courts and tribunals, youth engagement to electoral administration etc. She has piloted major pieces of legislation through parliamentary process and has negotiated financial packages to support key groups such as Coroners’ Courts Support Staff. She has also played a key role in designing and implementation of policy.
Prior to taking on ministerial positions, Bridget was a member of the Home Affairs Committee, Court of Referees and Parliamentary Commissioner for Administration. She is presently a Trustee on the Jimmy Mizen Foundation and on Age Exchange, the Chair of Governors of Trinity Lewisham School and Electoral Commissioner at the Electoral Commission.
Carol Tullo was the former Director, Information Policy and Services, The National Archives and Controller of Her Majesty’s Stationary Office and Queen’s Printer until July 2017.Read Bio
Carol Tullo was the former Director, Information Policy and Services, The National Archives and Controller of Her Majesty’s Stationary Office and Queen’s Printer until July 2017.
Carol had a career background in intellectual property practice and commercial law publishing with Thomson Reuters before she joined the Cabinet Office in 1997. She ran HMSO with its responsibility for official publishing including UK legislation. She worked in private office and with ministers as a senior civil servant in the Cabinet Office, the Ministry of Justice and the Department of Digital, Culture, Media and Sport as a Director of The National Archives.
Drawing on her cross-sector experience, she led a broad range of information policy and management responsibilities within the open data and information regulatory space across the UK Government and was an officeholder in the Scotland and Northern Ireland Governments working with the Parliaments and Assemblies of the UK. Reinforcing the importance of vigilance and individual responsibility for the information assets that we create, use and manage underpinned her leadership roles within government. She represented those policy interests within the EU Commission.
Carol received the Inaugural Leadership Impact Award 2017 from the Whitehall and Industry Group. She holds a number of board and consultancy appointments. Her specialism is information governance, management and data security.
Specialises in organisational and personal change. Her key areas are civil service reform, managing across cultures, strategic planning, implementation and change management.Read Bio
Carolyn is a Management Consultant and a trainer who is specialised in organisational and Personal change. Her key expert areas are Civil Service Reform, Managing across cultures, Strategic Planning, Implementation & Management of Change, leadership & Management Development, Performance management, benchmarking and Quality, Training Methodology, Facilitation, Coaching & Mentoring.
Carolyn has 15 years experience working with senior & middle managers across both the public and private sector and has delivered a range of change initiatives across a number of continents. She is a confident and relaxed communicator who focuses on practical achievement and personal objectives. Paramount to her approach is the desire to develop the internal capacity and sense of ownership that encourages successful implementation of change initiatives.
She has delivered a number of contracts for:
Clair is passionate about excellent Public Services and began her career in the Civil Service, quickly rising to senior positions. After working as a Director of a Charity, she now delivers leadership, strategy & policy training across various government departments.Read Bio
Clair’s career began in the Civil Service, where she worked in the Department for Constitutional Affairs (Now Ministry of Justice), the Home Office, and the Government Office for the South East.
Clair rose quickly to hold senior roles and worked closely with Ministers to lead complex projects during turbulent and challenging times. Her expertise is in development and improvement work with senior leaders and their teams, as well as managing collaborative projects and delivering within complex organisational structures.
More recently Clair has been involved in delivering extensive training for many Public Sector organisations and Government departments. She runs popular bespoke versions of our open courses for a wide range of clients including the Biotechnological and Biological Sciences Research Council, Bromley Borough Council, Medical Research Council and the IOPCC.
Clair is an associate tutor on the SOAS Public Policy MSC, an advisor to the What Works Centre for Wellbeing, on the peer review panel for the Evidence and Policy Journal, and a Fellow of both the Chartered Management Institute and the Higher Education Academy.
Daniel is a lawyer specialising in legislation and the legislative process. He is currently a consultant at Berwin Leighton Paisner LLP and a legal adviser in the Office of the Speaker’s Counsel and House of Commons.Read Bio
Daniel Greenberg is a lawyer specialising in legislation and the legislative process. He served in the Lord Chancellor's Department from 1988 to 1991 and in the Office of the Parliamentary Counsel (UK) from 1991 to 2010. From 2010 to 2016 he was an adviser in the Office of Speaker's Counsel, House of Commons and a consultant Parliamentary Counsel at Berwin Leighton Paisner LLP.
In August 2016 he was appointed Counsel for Domestic Legislation in the House of Commons. He also serves as the General Editor of Westlaw UK Annotated Statutes and Topics Encyclopaedia.
He drafts primary and subordinate legislation in the UK, and has provided drafting and training services in Albania, Belfast, Cardiff, Edinburgh, Falkland Islands, Gibraltar, Isle of Man, Malaysia, Myanmar, Nigeria, South Georgia, Sri Lanka, the Solomon Islands and elsewhere. He is also the Editor of Craies on Legislation (2004, 2008, 2012, 2017), Stroud’s Judicial Dictionary (2000, 2006, 2012, 2016) and Jowitt’s Dictionary of English Law (2010, 2015, 2019), the Editor in Chief of the Statute Law Review, the Editor of Halsbury’s Laws on Statutes, and a contributing editor to the Oxford English Dictionary.
His book Laying Down the Law was published by Thomson Reuters in 2009. His Statutes for Students - a short guide to reading and applying legislation - was published in January 2019. He is an Associate Fellow of the Institute of Advanced Legal Studies, University of London, a teaching faculty member of the legislative drafting course of Athabasca University, an Associate Research Fellow of the Law Faculty of Bar Ilan University, a member of the Advisory Board of the Institute of Legal and Constitutional Research at the University of St Andrews, a Director of the Constitution Reform Group, a Fellow of the Bingham Institute for the Rule of Law and a Council Member of the Statute Law Society.
Chair of National Youth Agency Former Manager of The National Audit Office Qualified Accountant for Price WaterhouseRead Bio
David is an expert on securing value for money through effective procurement and contract management within the Public Sector. He has extensive experience leading huge financial projects and is regularly called on to offer his professional opinion for radio, television and to the press.
He has worked closely with a number of public and private bodies across his career, including ten years spent managing The National Audit Office’s investigation into PFI; working closely with the Public Accounts Committee to understand their key areas of concern when examining public officials and various other contracts across the public, private and voluntary sectors. He also has experience working with private financing institutions.
David is an experienced public speaker and has trained Civil Servants in negotiating deals and contract management issues. He is currently Chair of the National Youth Agency which promotes the interests of young people and those who work with them. He also advises Local Partnerships on plans to achieve improvements to contract management training for local authority officials.
His past role at The National Audit Office included directing various teams producing reports for Parliament, liaising with the Public Accounts Committee, providing quotes to the media and public speaking. As well as leading reports on many individual projects, David led the NAO reports on the following cross-government topics: refinancing; market testing and benchmarking; managing PFI relationships; commercial skills; the use of debt in PFI projects; the use of equity in PFI projects; lessons learned from PFI and other projects.
In particular David’s project finance experience led him to encourage the NAO to examine early PFI refinancing which subsequently led to several hundred million pounds being returned to the public sector. He also led the NAO’s review of commercial skills across government and its report on the M25 widening project which showed that £1bn of a £3bn project cost could have been saved.
Prior to his move to the Public Sector David qualified as an accountant with Price Waterhouse advising major clients such as Tesco, Shell and Sir James Goldsmith’s Cavenham group and specialising in corporate finance advisory, working mainly with companies wishing to list on the Stock Exchange.
Ajay Khandelwal PhD is a psychoanalyst with experience of working with civil service groups and 1-2-1. He has two private practices and specialises in working with successful professionals who are experiencing difficulties in their careers.Read Bio
Ajay Khandelwal PhD is a psychoanalyst with extensive experience of working with civil service groups and 121. Ajay Khandelwal has a private practice in Harley Street and SE1 and specialises in working with successful professionals who are experiencing difficulties in their careers and looking for opportunities to develop. He is a featured writer for the award-winning website welldoing.org. and Psychologies magazine Life Labs platform. He is registered with the UKCP, BACP, College of Psychoanalysts and the Guild of Psychotherapists.
Jane is an experienced finance professional having held senior posts in both large (Chief Financial Officer AstraZeneca UK) and smaller organisations. She started her career as a graduate recruit to The Post Office moving into the private sector with ICI and AstraZeneca.Read Bio
Jane is an experienced finance professional having held senior posts in both large (Chief Financial Officer AstraZeneca UK) and smaller organisations. She started her career as a graduate recruit to The Post Office before moving into the private sector with ICI and AstraZeneca. She has held voluntary positions in recent years in the public sector including Independent Director of a housing trust.
Jane has been a director of a number of start-up businesses and provided consultancy, facilitation and finance and management training to a number of large organisations.
She is passionate about the important role that Finance has to play across all organisations and the need to ensure finance issues are properly understood by non-finance specialists, to ensure finance issues are properly incorporated in decision making at all levels.
Jim Brooks is a consultant and has mentored Directors of Finance and Chief Executives. He was a UK local authority Chief Executive for 12+ years and a Director of Finance for almost 5 years and also a City Treasurer of Manchester and Chief Executive of Borough of Poole and Kingston-upon-Hull.Read Bio
Jim Brooks was a UK local authority Chief Executive for over 12 years and a Director of Finance for almost five years. He was City Treasurer of Manchester and Chief Executive of Borough of Poole and Kingston-upon-Hull (which then employed 15,500 employees).
He has been an independent board member on two Government Departments and is currently Chairman of the Audit Committee for the National Assembly in Northern Ireland at Stormont, sitting on the Parliamentary Commission which supervises the power-sharing agreement.
He has sat on UK national advisory committees for the distribution of resources to local authorities and on local taxation. He has led corporate governance reviews into local authorities and has stepped in to support organisations which are in difficulty. He was Chairman of the External assessors for the Business School at Liverpool Polytechnic (now John Moores University).
He has been an executive director for a major private sector outsourcing company in the UK and was Chief Operating Officer for a Treasury Management advisory company.
He has lectured for PAI, RIPA International, Crown Agents and other recognised training agencies for over 10 years on finance and governance issues. He has worked across the UK and in Kenya, Tanzania, Zambia, Sierra Leone, Mauritius, France, Dubai and USA. He is currently working on projects in Jamaica, Kazakhstan, Nigeria, Mauritius and Botswana.
He is a successful consultant and has regularly mentored Directors of Finance and Chief Executives. He has supported UK Government Departments in financial management, international accounting standards and corporate governance.
Jo Clift has 20 years of experience working at a senior level in the UK Government including the Cabinet Office. She currently helps organisations work with Government and Parliament.Read Bio
Jo started her career as a communications professional and subsequently worked at the heart of government for over 20 years, mainly at the Cabinet Office. She has worked closely with many ministers over the years, including Lord Peter Mandelson and Sir Oliver Letwin. She also worked at Number 10 in the Prime Minister's Press Office.
She has delivered a wide range of policies and advised on multiple complex communications issues. Jo has also worked across a wide range of issues including strategy, Ministerial PR and high-level Board appointments, with the common challenge being making things happen across very large and complex organisations.
Jo Clift's government roles have included leading the Coalition government's ICT strategy, Head of Communications for the BSE Inquiry and creating a new model for corporate shared services across Whitehall. Jo also gained private sector experience as a senior change consultant at Deloitte Consulting. This enabled her to gain a great set of change skills and valuable insight into the private sector.
In addition, she is a fellow at the Royal Society of Arts and a published writer on the Civil Service and Brexit.
Rt. Hon Joan Ryan is the former UK Member of Parliament for Enfield North and also served as Member of the Environmental Audit Select Committee.Read Bio
Rt. Hon Joan Ryan is the former UK Member of Parliament for Enfield North. Joan stood down in December 2019 having served as the representative for the constituency for 18 years, from 1997 to 2010 and then regaining the seat in the 2015 General Election. Joan was a Labour MP for the majority of her time in Parliament, but became a founding member of The Independent Group of MPs in February 2019.
From 2016 to 2019, Joan served as Member of the Environmental Audit Select Committee, specialising in the causes and impact of Climate Change, air pollution and the implementation of the Millennium Development Goals.
Jon is a certified NLP Premiere Practitioner, Board member and Certified Practitioner of the Applied Improvisation Network, an international group of facilitators who use the skills and methods of improvisation to bring about social, personal, or organisational change.Read Bio
Jon Trevor has an eclectic background, having been an actor, a theatre director, a writer, a salesman, a university lecturer, a journalist, CEO of three SMEs, a trainer, a facilitator, and a consultant. In one form or another he has been teaching, training, communicating and facilitating, for over 30 years.
He is a certified NLP Premiere Practitioner.
He is a Board member and Certified Practitioner of the Applied Improvisation Network, an international group of facilitators who use the skills and methods of improvisation to bring about social, personal, or organisational change.
He is an improviser and improv teacher, and Director of the Birmingham Improv Festival.
He has had features and articles published in The Guardian, Financial Times, The Training Journal, on Radio 4, and many others.
He is a licensed and experienced skydiver and aerial videographer with over 1,900 skydives in his logbook.
His training methodology is entirely experiential – his abiding motto is “you can’t learn to swim in the library”, so all his training is practical and participatory.
All though Jon Trevor uses a wide variety of training and facilitation techniques, his particular specialism is Applied Improvisation, which takes concepts, ideas, and techniques from the world of improvised theatre, and applies them as a fast-track, powerful and effective training tool.
Joe is a widely experienced, versatile and successful business manager with a proven track record in a variety of roles at both strategic and operational levels. With an impressive track record of delivering quality results to budget, tight timescales and an inspirational leader. He has worked at Prudential Plc, Financial Services Authority and is now currently managing director at Farthings Consultancy Ltd.Read Bio
Joe is a widely experienced, versatile and successful business manager with a proven track record in a variety of roles at both strategic and operational levels. With an impressive track record of delivering quality results to budget, tight timescales and an inspirational leader. He has worked at Prudential Plc, Financial Services Authority and is now currently managing director at Farthings Consultancy Ltd.
Joe developed on-line content for the pension Trustee website of a leading retailer, resulting in an award-winning product (National & European). He also established the FSA as the leader of the National Strategy for Financial Capability in Wales and, working with the Welsh Assembly Government, managed the inaugural National Conference for Financial Capability in Wales.
Judy possesses over 30 years of experience in the engagement, leadership development, diversity & culture change fields across both the private and public sector. She has particular expertise in developing strategy and leading change programmes.Read Bio
Judy possesses over 30 years of experience in the engagement, leadership development, diversity and culture change fields across both the private and public sector. She has particular expertise in developing strategy and leading change programmes.
Some of her previous roles have included Global Head of Diversity at NatWest Bank and Head of Diversity and Corporate Responsibility at Centrica. She has also worked for the Australian Bank AMP and Henderson’s Global Investors and most recently been an HR Director at Her Majesty’s Revenue and Customs with responsibility for Talent, Diversity and Engagement.
Judy currently conducts independent consultancy work, as has previously run a very successful business undertaking work for a wide range of clients including KPMG., Ernst and Young, Standard Chartered Bank, Marks & Spencer, Fire and Rescue Service, NHS Scotland and Greater London Authority.
During her career Judy has won a number of Awards including the Directing Diverse Talent Award at the 2015 Opportunity Now Excellence in Practice Awards.
Judy is a Board member of the Employers’ Network for Equality and Inclusion. She has also been a Non Executive Director and Deputy Chair of an NHS Trust and a school governor and member of the Ministry of Defence External Diversity Panel.
Before moving into organisational development and diversity work Judy was a corporate banker. She is a graduate of Leeds University and Member of the Chartered Institute of Personnel and Development.
Keith has over 10 years’ experience working in senior roles for a charity providing individually tailored, confidential mentoring and advice on career transition.Read Bio
Keith has been an Associate at Marylebone Executive Search since 2014 during which time he has managed several key senior appointments. He also leads the presentation of the Company’s courses at the Civil Service College.
Following a full career in the Royal Navy, he worked for 10 years for a London based charity providing individually tailored, confidential mentoring and advice on career transition, embracing both employment and financial aspects. He initially led the charity’s Employment Services. He was subsequently additionally appointed as Finance Director and continued in both positions until 2008, when he became Chief Executive. In each of these roles his work entailed delivering regular presentations to large audiences on the key issues of career transition, interviewing those facing such a change and providing personal advice and guidance. Liaison with supporting companies, associated advisors and mentoring organisations provided him with a wide range of contacts in the field of recruitment, personal finance and career change.
Keith joined the Royal Navy direct from Merchant Taylors’ School, Crosby as a finance, administration, logistics and HR specialist and left, after a full career, in the rank of Captain. His career included 9 years in the Ministry of Defence in a wide spectrum of appointments ranging from the private office of the First Sea Lord to membership of the MOD’s Financial Management Development Unit. As a Commander, he was Director of the Royal Naval School of Logistics and, as a Captain, lived and worked as an attache in both South America and India.
Keith is a Freeman of the Worshipful Company of Educators and the City of London, a member of the Royal Society for Asian Affairs and the British Malaysian Society and is a keen sportsman who actively supports and advises charities near his home.
Laura is a qualified Business Psychologist and Cognitive Behavioural Coach, and works with individuals, teams and organisations, to develop leadership and management strengths.Read Bio
Laura is a qualified Business Psychologist and Cognitive Behavioural Coach, and works with individuals, teams and organisations, to develop leadership and management strengths.
She has over two decades of experience working across Public and Private sector organisations and thus, draws on her experience having led cross-cultural and diverse teams during her corporate career. Her work has involved the NHS, working as a key coach with the Defence Academy, on their Strategic Leadership Program, and working with individuals within the National Probation Services.
Laura earned an MSc in Business Psychology at Kingston University in 2015, focusing her dissertation on engagement, job satisfaction and values. Laura also holds a certificate in coaching with a cognitive behavioural focus. Additionally, Laura has an OD Practitioner Certificate, and is qualified in selection and assessment design and implementation
Marie has worked in the NHS Scotland and England for 30 years holding national and regional posts which have involved event planning. As National Training Manager for Patient Focus she supported events which brought delegates from all over UK and Europe.Read Bio
Marie has worked in the NHS in Scotland and England for 30 years. During this time she has held national and regional posts all of which have involved event planning. As National Training Manager for Patient Focus, Public Involvement she supported many national events which brought clinicians and delegates from all over the UK and Europe.
More recently, as Engagement Manager, she leads on events at the Royal Devon and Exeter NHS Trust, including the Hospital Extraordinary People Awards and Hospital Open Days. She has a wealth of experience planning events and leads on Staff Engagement. She holds a National Certificate in Training Practice, is a qualified Skills Assessor and Facilitator.
Matt has had a successful career in politics, culminating in his role as Chief Special Adviser in the Welsh Government, he was also the Special Adviser for Media & Strategic Communications, and the Education Special AdviserRead Bio
Matt is passionate about words – and the power they have to make real and lasting change in the world.
Matt has had a successful career in politics, notably as a Chief Special Adviser in the Welsh Government. Prior to this, he was the Special Adviser for Media & Strategic Communications, and the Education Special Adviser. As the most senior adviser working for the First Minister of Wales, Matt has worked with politicians, officials, and external partners to help deliver Government programmes. He also had responsibility for writing keynote speeches and leading on high profile communications challenges. In addition to his work for Government, Matt worked in various roles for the Labour Party in Wales, including as Director of Communications for the successful 2016 Assembly elections.
Working at the top of government in strategic, policy and communications roles has given him wide-ranging and high-level experience of speechwriting, media handling and training, change management, crisis communications, briefing senior teams, and stakeholder management.
Matt now runs his own communications consultancy, Words Matter.
A senior executive and qualified public accountant from a management consulting background with significant operational management and business development experience in the UK in business improvement and international development.Read Bio
Maurice is a senior executive and qualified public accountant from a management consulting background with significant operational management and business development experience in the UK in business improvement and international development.
Maurice has significant experience managing revenue and capital budgets both as a local authority accountant and as an interim Finance Director for two public sector businesses. Maurice has received three prestigious awards for excellence in procurement, including a Gold Award for innovation for the Medicines Control Agency. He has a reputation for delivering on time and budget and ensuring stakeholder engagement whilst building local capacity. Maurice leads a UN/CEFACT team on best PPP practice in trade facilitation.
Meg is an independent governance consultant who specialises in parliamentary processes, political party development, gender main-streaming and women's leadership.Read Bio
Meg is an independent governance consultant who specialises in parliamentary processes, political party development, gender mainstreaming and women's leadership. A governor at Sheffield Hallam University and a non-executive director of the Esh Group, she is a Fellow of the Chartered Management Institute.
She has spent fourteen years as an elected parliamentarian in the United Kingdom, including as a Minister in the Foreign and Commonwealth Office and Minister for Women & Equality. Before parliament Meg worked for twenty years in the social work profession; her last post was Assistant Director of Children's Services.
Meg writes and speaks on increasing the numbers of women working in science, engineering, technology and construction, and is Patron of the Women's Engineering Society. She is a member of the UK Foreign & Commonwealth Office’s Diplomatic Excellence External Panel, an Associate of Global Partners Governance and was previously on the Executive Committee of the Inter-Parliamentary Union UK.
Mel is an excellent trainer who has extensive expertise in Leadership, Management & Interpersonal Skills Training – this has been underpinned by his professional knowledge and practical experience.Read Bio
Mel had an outstanding career in the UK Civil Service up until 2011 and held roles such as HR and Organisational Development Manager. He is now a Self-Employed Freelance Independent Consultant, Management Trainer, Assessor and Business Coach. He is a qualified HR Professional of over twenty years with a wide range of both strategic and operational business experience. He is an outstanding trainer who has extensive expertise in Leadership, Management & Interpersonal Skills Training used with a wide range of leaders.
Mel is an excellent communicator, who makes training participative and engaging. He is a Chartered Fellow of the CIPD and has the Certificate in the Psychology of Management. Mel is qualified in Coaching and Psychometrics and frequently uses them as part of leadership development. In 2012, he became a CIPD Experience Assessor and has since assessed a range of HR Directors. In 2015, he led the assessment of a large organisation’s HR function in the UAE. Due to his business credibility, he was also asked to speak at a Leadership Conference about Emotional Intelligence alongside Nick Clegg, MP.
Training, education and qualifications
Naomi Korn is one of the leading UK experts in copyright, compliance, rights and licensing. Naomi is the former Chair, Libraries and Archives Copyright Alliance (LACA) from 2013 – 2017.Read Bio
Naomi Korn is one of the leading UK experts in copyright, compliance, rights and licensing. Naomi is the former Chair, Libraries and Archives Copyright Alliance (LACA) from 2013 – 2017. During this period, she led the reform of the UK’s copyright laws on behalf of the cultural heritage sector, which resulted in new UK exceptions to copyright in 2014. From 2015-17, Naomi was a Trustee of the Chartered Institute of Library and Information Professional (CILIP), the second largest professional organisation for librarians in the world. Naomi recently travelled to China for the British Council lecturing on copyright at the UK-China conference for Commercial Enterprise and Copyright Protection. Naomi is a visiting lecturer at City University, University College London and Kingston University. In November 2017, Naomi was appointed a CREATe Industry Fellow. Naomi established NKCC in 2003, after having overseen copyright at the Tate from 2000 – 2003.
As a consultant, trainer, facilitator and coach Nicki has worked with a variety of organisations including the NHS Leadership Academy, Department of Health, Department for Work and Pensions, the Competition and Markets Authority and more.Read Bio
As a consultant, trainer, facilitator and coach Nicki has worked with a variety of organisations including the NHS Leadership Academy, Department of Health, Department for Work and Pensions, the Competition and Markets Authority, Health Education East of England, Kent Surrey and Sussex NHS Leadership Collaborative, Human Tissue Authority, Central & Ceil Housing, Delphi Automotive and Virgin Atlantic.
Nicki's core specialisms include:
Noah is an experienced horizon scanner and strategy planner who has working closely with Central Government departments, NGOs and institutional investors.Read Bio
Noah possesses extensive and impressive experience in developing and restructuring organisational strategy. As the founder and Director of Bridgenor Associates, his skills include market analysis, scenario planning and horizon scanning; all services that he has provided for Central Government departments, NGOs and institutional investors.
Noah began his career in the Civil Service as a speechwriter for HM Treasury. He then took on the roles of Chief of Staff and Policy Advisor while on secondment at the Cabinet Office. Later, he took on the position of Director of Strategy at the office of Fair Trading where he advised the CEO, Chairman and Board Executives on strategic and governmental matters.
He also redesigned the department’s strategic function; shifting the focus to horizon scanning, corporate prioritisation and Board-level support.
As well as time spent working in the private sector, including a Vice President position at Morgan Stanley, Noah has also held senior and Board positions in NHS organisations, including Chief of Corporate Affairs for NHS Coastal West Sussex CCG and Board Member for NHS Tower Hamlets CCG, which he still holds today.
Having worked in the UK Civil Service for over 5 years, Paul is an expert in the UK system of government and Parliament. For well over 20 years, Paul has ran training programmes on various aspects of the British system of government.Read Bio
Having worked in the UK Civil Service for over 5 years, Paul is an expert in the UK system of government and Parliament. For well over 20 years, Paul has ran training programmes on various aspects of the British system of government – Parliament, Ministers, The Civil Service, Devolution etc., as well as on the skills required of policy civil servants working for ministers. He ran programmes across all levels of the Civil Service and the wider public sector, and as well as for clients in the private sector.
He was also responsible the main induction programme for new entrants to the Civil Service Fast Stream and co-directed the induction programme for external entrants to the Senior Civil Service. Furthermore, whilst at the National School, he co-authored the book “Understanding British Government” and continue to provide revised versions for use on programmes run by Civil Service Learning.
Ruth is currently a Senior Policy Fellow for The Health Foundation and previously held positions across several government departments, including the Foreign Office, the Home Office and the Cabinet Office where she worked in the Prime Ministers delivery unit.Read Bio
Ruth Knox is currently a Senior Policy Fellow for The Health Foundation. Prior to this she was a Senior Civil Servant in four government departments: the Foreign Office, where she was head of operations; the Home Office, where she led counter-terrorism work; the Department of Health, where she was private secretary to the Permanent Secretary and in operational roles; and the Cabinet Office where she worked in the Prime Minister’s Delivery Unit.
She is an expert facilitator, with a flair for bringing people together from a range of backgrounds and perspectives to come up with practical solutions to real life problems. Her extensive experience of successful collaboration with colleagues in the NHS and wider public sector, alongside her deep knowledge of project and programme management, have ensured major change initiatives have delivered positive results.
Her operational experience ranges from helping people on welfare benefits to working with the emergency services on England’s response to terrorist related attacks. It also includes knowledge of commercial and procurement activities, having reviewed arrangements in the Department of Health and the NHS, where she made recommendations for change that realised £500m in savings.
Major achievements in her former role included supporting the Department in producing the NHS Plan: a plan for investment, a plan for reform. She also worked with NHS colleagues to ensure successful delivery of the Prime Minister’s key NHS service delivery targets.
Above all, her experience across some of the most important departments of Whitehall has given Ruth a total belief in the importance of the public sector and the people who work in it. She started her career in 1987 on the front line, assessing people’s eligibility for means-tested benefits. The knowledge that these early experiences gave her, of the vital role that the welfare state plays in people’s lives, have stayed with her as she undertook more senior roles, making sure that she always looked for more efficient and effective ways of using scarce resources to achieve positive social outcomes.
Sam Hill is the managing consultant at workforce Dimensions Limited with over 15 years experience in the field people analytics and strategic workforce planningRead Bio
Sam has 15 years experience in the field people analytics and strategic workforce planning as a practitioner, consultant and educator.
His primary expertise is to enable individuals and organisations to make accelerated progress on the People Analytics journey.
Sam is founder and managing consultant at Workforce Dimensions Limited who partner with organisations seeking to understand and maximise the contribution their people make to business imperatives.
He is a Senior Lecturer in People Analytics at Middlesex University and a member of the CIPD HR Analytics Advisory panel.
Seamus Gillen, started his career in the local government, before moving to Whitehall as a civil servant, becoming Private Secretary to John Gummer MP, Secretary of State for the Environment, and then Private Secretary to John Prescott MP, Deputy Prime Minister.Read Bio
Seamus Gillen started his career in local government, before moving to Whitehall as a civil servant, becoming Private Secretary to John Gummer MP, Secretary of State for the Environment, and then Private Secretary to John Prescott MP, Deputy Prime Minister.
He moved into industry, as the Group Company Secretary and Director of Regulation at Anglian Water (later AWG) plc, and then Head of Public Policy and Regulation at O2 plc (now part of the Telefonica Group).
He became Policy Director at the Institute of Chartered Secretaries and Administrators (ICSA), where he authored a number of influential publications, including ICSA’s guidance on 'Boardroom Behaviours', and the UK Financial Reporting Council's ‘Guidance on Boardroom Effectiveness’, He also created ICSA’s successful annual Awards dinner. He was responsible for the production of ICSA’s technical output, including its best practice Guidance Notes on boards and directors.
Seamus runs his own governance advisory business – Value Alpha Limited – working with boards and directors around the world. His particular focus is on board effectiveness and director effectiveness. He also runs a Leadership Development Programme for company secretaries.
Seamus Gillen writes and speaks extensively on governance issues. He holds a Degree in Business Studies, and is an MBA and an ICSA Fellow.
Simon Hall is a journalist with 25 years’ experience. Most of his career has been spent as a BBC News Correspondent, specialising in local government, politics, policing, legal, and home affairs reporting, working for television, radio and online.Read Bio
Simon Hall is a journalist with 25 years’ experience of covering some of the biggest stories Britain has seen.
Most of his career has been spent as a BBC News Correspondent, specialising in local government, politics, policing, legal, and home affairs reporting, working for television, radio and online.
He also writes freelance articles for magazines and newspapers.
Simon has covered stories ranging from terrorist attacks to floods, fatal fires, serious crime, shipwrecks, cyber-attacks, the impact of austerity, and systemic organisational failures.
In recent years, he has also worked with council leaders, chief constables, chief executives, politicians, senior business people and chief fire officers to help with their handling of the media.
As well as being a journalist, Simon is an author, teacher and public speaker.
His novels - the tvdetective series - are about a television reporter who covers crimes and gets so involved in the cases he helps the police to solve them. Seven have been published.
Simon has also contributed short stories to a range of magazines, written plays, and even a pantomime.
Alongside his novels and stories, Simon is a tutor in creative writing, teaching at popular writers’ schools, on cruise ships and overseas.
Simon has become sought after as a speaker, appearing at a variety of prestigious literary festivals. His talks combine an insight into his writing work, along with some extraordinary anecdotes from the life of a television reporter.
Simon lectures at Cambridge and Exeter Universities on careers in the media, as well as giving talks about the industry at schools and colleges across Britain under the auspices of the Speakers for Schools charity.
Sophie Bryan is Founder and Chief Workplace Culture Specialist at Ordinarily Different Ltd, a workplace culture consultancy that helps organisations “put the wow into work”. ds for the organisations she has worked with.Read Bio
Sophie Bryan is Founder and Chief Workplace Culture Specialist at Ordinarily Different Ltd, a workplace culture consultancy that helps organisations “put the wow into work”. As a previous Director of HR and Workplace Culture, with 17 years experience within her field, she now trains, coaches, and advises on cultural transformation projects with clients in from government organisations, NHS, charities, and the private sector.
Her forte is radical organisational and personal effectiveness, and has spoken at many conferences, on podcasts, and YouTube Interviews both here in the UK and US, as well as winning awards for her work. As a FCIPD qualified HR professional, an executive, career and life coach, and an action learning set coach, Sophie brings out the best in people - including that of managing time, finding passion and purpose, and personal productivity.
Thomas Foster joined the Civil Service in 2009, in time for an inside view of the first peace-time Coalition Negotiations for almost a century. He participated in the subsequent emergency Spending Review and went on to play a role in designing the incoming government’s flagship Universal Credit policy.Read Bio
Thomas Foster joined the Civil Service in autumn 2009, in time for an inside view of the first peace-time Coalition Negotiations for almost a century. He participated in the subsequent emergency Spending Review and went on to play a role in designing the incoming government’s flagship Universal Credit policy.
Later he went on to areas as diverse as financial regulation and designing new financial instruments for private sector investors, and at the other extreme frontline management in a London Jobcentre.
In 2015 he joined the Department for Transport where he built and ran a Briefing and Public Affairs team for the rail franchising programme that oversaw one of the most active and controversial periods in the twenty year history of privatised rail.
Last year he moved to a policy and regulatory role in Local Transport where he is currently overseeing one of the biggest open data projects in UK government history and a wide-spread review of the future of regulation in the taxi and private hire sector.
Prior to joining the civil service Thomas went to Law School in York, studied Politics and Contemporary History at university and worked in a variety of private-sector fields, including high executive search and recruitment for UK based financial services companies.
Tom is a global consultant to private and public sectors. He has 20+ years of collective experience. Tom worked in the Cabinet Office as Senior Advisor on Digital & Technology Skill across UK Government and created the first ever digital leadership programmes for the Department of Work & Pensions.Read Bio
Tom is a global consultant and advisor to the private and public sectors on Leadership Development, Digital Transformation and Environmental Sustainability. He combines 20+ years of collective experience in Business and Digital Transformation with Sustainability Transformation to partner with businesses and governments to radically evolve and make a positive local and global impact.
Tom started his career in Accenture focusing on global business transformation programmes for large corporates such as Barclays, British Gas and 20th Century Fox. He has worked in the Cabinet Office as Senior Advisor on Digital and Technology Skill across UK Government and also created the first ever digital leadership programmes for the Department of Work & Pensions. In 2013 he also created a successful startup, TFB Consulting Ltd., that focuses on digital, culture and sustainability transformation. In the past few years he has worked across private & public sectors, multinationals to startups delivering Digital Leadership & Digital Transformation programmes and consultancy for clients such as:
With a strong focus on digital strategy and enabling digital through transformation programmes, behavioural and cultural change, he has led successful learning programmes such as Digital Leadership, Digital Culture & Innovation and Environmental Sustainability. He holds a Master’s in HR, Bachelor’s in Management, certifications in Sustainability and trained in Executive & Life Coaching.
Tony has extensive experience in numerous top roles, including Director of ICI Chemicals and Polymers Ltd, Chief Executive of ICI Chlorchemicals Business and was the first Non-Executive Director and Chairman of the Animal Health and Veterinary Laboratories Agency.Read Bio
Tony Foster was formerly a Director of ICI Chemicals and Polymers Ltd, Chief Executive of ICI Chlorchemicals Business and a full-time member of the Criminal Cases Review Commission for nearly a decade.
He was a member of the Council of the Competition Commission for over five years and was the first Non-Executive Director and Chairman of the Animal Health and Veterinary Laboratories Agency. Tony was a member of the Financial Protection Committee of the Solicitors Regulation Authority, a member of the Disciplinary Committee of the Institute of Chartered Accountants and a member of the Board of Trustees of Victim Support.
For six years Tony was a lay member of the Discipline Committee of the ICAEW, where he sat with two members of the Institute to decide on allegations of misconduct. He was also the sole lay member of the Financial Protection Committee of the SRA, responsible for ensuring comprehensive professional indemnity insurance was in place for all practicing solicitors and for the rules, operation and funding of a £50m Compensation Fund.
Tony has been an NED at eight different public bodies and a member of the Determinations Panel of the Pensions Regulator. As a non-executive director of Ellis & Everard plc, Tony guided them from a £100m sales, ICI part owned UK distributor, to an independent £800m worldwide leader in chemicals distribution.
Tony is a founding member of Criminal Cases Review Commission, playing a major role in devising and implementing case review processes from its creation in 1997. He has chaired the Audit Committees of the Competition Commission, AHVLA, and Victim Support.
In nearly 30 years of corporate experience across multiple sectors and multiple continents, Wyn has allowed his development to grow with all of his experiences becoming relevant – good and bad equally.Read Bio
In nearly 30 years of corporate experience across multiple sectors and multiple continents, Wyn has allowed his development to grow with all of his experiences becoming relevant – good and bad equally. Customers (people, teams and businesses) perceptions and needs are always Wyn’s main focus and his ethos is encompassed in everything that he does or pursues. Coaching, mentoring and leadership skills Wyn has utilised during his tenure in both the employed and self-employed worlds have augmented his development, resulting in the enormous success he has enjoyed as a leader and a manager.
Wyn’s skill set, coupled with a wealth of experience and a pragmatic approach, allows him to provide business consulting focussed on achieving growth, sustainability and performance improvement for clients and the organisations. Wyn is a Fellow of the Chartered Management Institute (CMI), the ILM, an Associate of the Association of Project Managers (APM) and also an Associate of the European Mentoring and Coaching Council (EMCC).
Yasmin has been practicing mindfulness for several years. She has experience in holding mindfulness workshops in the workplaces in the public and private sector which have been very successful.Read Bio
Yasmin has been practicing mindfulness for several years. She has experience in holding mindfulness workshops in the workplaces in the public and private sector which have been very successful. Yasmin's has attained certificates in mindfulness training having learned the core principles.
In this virtual course, you will learn how to plan for and deal with the realities of leading a remote team during stressful times. You will be provided with a set of robust tools, models to use.
Let’s try to find out how you can take care of your mental health by implementing small steps for a positive mindset and healthier wellbeing...
Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.
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