Effective Policy Making

“… the conceptual framework very useful...over all a well-designed, well-delivered course”

Consumer Futures

Policy-making can sometimes feel like a chaotic and overwhelmingly complex process.  Poor understanding of the issues, unstructured thinking and not thinking about the bigger picture can lead to unworkable policies and unsatisfactory outcomes. This highly practical course provides a range of approaches, tools and techniques to help policymakers gain confidence, make more effective policies and better support decision-making. It is delivered through a mix of discussion, guidance and practical exercises.

At the Civil Service College, we tailor our courses to each attendee’s role and organisations, ensuring that each participant gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.

Key Training Features

Who Can Attend

Learning Outcomes


Key Training Features:

  • Systematic approaches to policy making
  • Understanding the problem and establishing a vision
  • Understanding the wider context
  • Analysis and use of evidence
  • Working with stakeholders in policy
  • Generating, sifting and appraising options
  • Supporting decision making and providing advice

Who Can Attend:

This is suitable for anyone who is involved in the policy-making process.


Learning Outcomes:

Participants will gain a thorough understanding and experience the reality of policymaking today and what influences it. Using case studies, delegates will be equipped with a “toolkit” of techniques and approaches and understand how these tools can be deployed for maximum impact.


Summary

Duration

10:00 - 16:00

Price

£595 + VAT

Location

Civil Service College, Westminster, London

Dates

Virtual 7 February 2024 Book7

Face to Face 20 March 2024 Book7

Virtual 8 May 2024 Book8

Face to Face 3 July 2024 Book8

Virtual 26 September 2024 Book8

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.

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Lead Trainer

Zoë Collier

Zoë Collier

Zoë is a highly experienced, CIPD-qualified training consultant, delivering strategic advice, coaching and training in policy, strategy and communication skills.

Read Bio
Zoë Collier

Zoë Collier

Zoë is a highly experienced, CIPD-qualified training consultant, delivering strategic advice, coaching and training in policy, strategy and communication skills. She started her career as a policy adviser to ministers in HM Treasury, where she ended up working as a Private Secretary to the Rt Hon John Major MP. Zoë moved to become a diplomat in the Foreign Office and then head of strategy at DCMS, before being appointed as a senior lecturer in policy and government at the National School of Government. It was here she discovered her passion for helping people to work more effectively and with impact and confidence.

She is a highly effective and motivational coach and trainer, and has applied her professional experience, together with her training and coaching skills, to deliver training programmes for a wide range of organisations, both in the UK and EU as well as extensively across the world.

Zoe has also worked in the private, local government and voluntary sectors, and is a published author of several short stories.

Specialisms:

  • Policymaking and political thinking;
  • Strategy and foresight;
  • Stakeholder and citizen engagement;
  • Negotiation and influencing skills;
  • Advising, briefing and report-writing.

Education:

  • MA (Hones, Cantab), BA (Hones) Philosophy & Law, Cambridge University
  • Certificate in Training Practice, CIPD

“Very informative and will help me in future roles including my current one”

Consumer Focus Scotland

“Excellent programme – will recommend to others”

Director of Communications, R3

"Was a good training course and the trainer adapted really well to a very vocal group",

Senior Contract and Programme Manager, NHS England

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Jan - Dec 2024

Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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