Effective Policy Making

“… the conceptual framework very useful...over all a well-designed, well-delivered course”

Consumer Futures

Whether it is at an individual or an organisational level, poor understanding, thinking and practice can lead to bad decision making. This in turn can lead to unworkable policies and meagre outcomes.

This training course provides delegates with the tools and techniques needed  to help would-be policymakers use evidence more effectively, ultimately leading to better decision-making and improved real world outcomes. A two-day format is also available on request which incorporates the use of case studies and exercises and is ideal for those who need to hit the ground running in policy-making.

Part of our Policy Skills series, Effective Policy Making is a one-day course containing essential insights for anyone working in or with policy.

At Civil Service College, we pride ourselves on our ability to tailor our courses to each delegate, ensuring that courses are applicable to attendee’s role and organisations so that each delegate can get the most from the training. Our courses and trainers are constantly updated and evaluated to ensure that we are always delivering the best service possible.  

Key features:

  • Recent developments in policy-making in the UK
  • Systematic approaches: policy process and policy framework
  • Setting a vision
  • Understanding the context
  • Analysis and use of evidence
  • Strategic thinking
  • Generating, sifting and appraising options
  • Decision-making
  • Implementation and evaluation
  • Reality checking

Designed for:

This course is suitable for delegates who are involved in, or would like to influence, the policy-making process.

Learning outcomes:

Delegates will gain a thorough understanding and experience the reality of policy-making today and what influences it. Using case studies, delegates will be equipped with a “toolkit” of techniques and approaches, and understand how these tools can be deployed for maximum impact. 




10:00 - 16:00


£595+ VAT


St James' Park


26 March 2019 Book

4 September 2019 Book

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.


Lead Trainer

Clair Fisher

Clair Fisher

Clair is passionate about excellent Public Services and began her career in the Civil Service, quickly rising to senior positions. After working as a Director of a Charity, Clair now delivers leadership, strategy and policy training across various Government departments and other organisations.

Read Bio
Clair Fisher

Clair Fisher

Clair’s career began in the Civil Service, where she worked in the Department for Constitutional Affairs (Now Ministry of Justice), the Home Office, and the Government Office for the South East.  

Clair rose quickly to hold senior roles and worked closely with Ministers to lead complex projects during turbulent and challenging times.  Her expertise is in development and improvement work with senior leaders and their teams, as well as managing collaborative projects and delivering within complex organisational structures.

More recently Clair has been involved in delivering extensive training for many Public Sector organisations and Government departments. Some of her past successes including delivering effective leadership and change management training within Tower Hamlets council, working with Health Education Kent Surrey Sussex , where she conducting a management audit, and working  with the National Trust to redevelop the training materials for the managers of the Trust’s 70,000 volunteers.

Clair is a visiting lecturer at Brighton Business School and Surrey University, an associate of Local Partnerships and a Fellow of the Chartered Management Institute.


  • ILM 7 Certificate in Executive Coaching
  • MBA (Distinction), University of Brighton
  • ACCA Diploma in Financial Management
  • BA (Hons) History with Law, UEA

Linkedin:  https://uk.linkedin.com/in/clairfisher

Twitter:  https://twitter.com/pashleyfisher

Blog:  http://www.pashleyfisher.co.uk/pashleyfisher/

“Very informative and will help me in future roles including my current one”

Consumer Focus Scotland

“Excellent programme – will recommend to others”

Director of Communications, R3

"Was a good training course and the trainer adapted really well to a very vocal group",

Senior Contract and Programme Manager, NHS England

Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

Book a course

Call 020 8069 9000 to take your booking or for advice on choosing the right course for you.

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