Policy Implementation: Delivering results

Poor engagement with those responsible for delivering policies can lead to misunderstandings and weak implementation, which can, in turn, result in unintended consequences at both individual and organisational levels.

Using real-life examples and an interactive style of teaching, this course will equip participants with the tools needed to strengthen their chances of successful implementation. It will also enable them to actively and meaningfully engage with different stakeholders, along with those ultimately delivering the policies that are being developed. Furthermore, it will allow participants to reflect on their work and look at things from different perspectives.

'Policy Implementation: Delivering results' is from our Policy Skills series. At the Civil Service College, we tailor our courses to each attendee’s role and organisation, ensuring that each participant gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.

Key Training Features

Who Can Attend

Learning Outcomes

 


Key Training Features

  • The policy journey, from start to finish
  • Systematic approaches: collaboration and behavioural insights
  • Working with others: stakeholder engagement 
  • Delivery risk

Who Can Attend:

This course is ideal for individuals actively engaged in the formulation or implementation of policies


Learning Outcomes:

  • Participants will gain the confidence to engage meaningfully with different stakeholders throughout different stages needed for delivering the policies developed, leading to a more sustainable implementation that will help realise the full benefits of policies.
  • Participants will also have the opportunity to reflect on their work and develop an action plan with a range of practical techniques and approaches they can use every day.

 

 

Summary

Duration

10:00 - 16:00

Price

£595 + VAT

Location

Available to be delivered In-House

Dates

Virtual 11 February 2025 Book5

Face to Face 24 April 2025 Book8

Virtual 12 June 2025 Book8

Face to Face 23 October 2025 Book8

Lead Trainer

Zoë Collier

Zoë Collier

Zoë is a highly experienced, CIPD-qualified training consultant, delivering strategic advice, coaching and training in policy, strategy and communication skills.

Read Bio
Zoë Collier

Zoë Collier

Zoë is a highly experienced, CIPD-qualified training consultant, delivering strategic advice, coaching and training in policy, strategy and communication skills. She started her career as a policy adviser to ministers in HM Treasury, where she ended up working as a Private Secretary to the Rt Hon John Major MP. Zoë moved to become a diplomat in the Foreign Office and then head of strategy at DCMS, before being appointed as a senior lecturer in policy and government at the National School of Government. It was here she discovered her passion for helping people to work more effectively and with impact and confidence.

She is a highly effective and motivational coach and trainer, and has applied her professional experience, together with her training and coaching skills, to deliver training programmes for a wide range of organisations, both in the UK and EU as well as extensively across the world.

Zoe has also worked in the private, local government and voluntary sectors, and is a published author of several short stories.

Specialisms:

  • Policymaking and political thinking;
  • Strategy and foresight;
  • Stakeholder and citizen engagement;
  • Negotiation and influencing skills;
  • Advising, briefing and report-writing.

Education:

  • MA (Hones, Cantab), BA (Hones) Philosophy & Law, Cambridge University
  • Certificate in Training Practice, CIPD
Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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