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Leadership & Management

Leadership & Management

Being an effective leader is essential in order to make an impact within your organisation. However we are aware that one leadership style does not fit all and that in today’s turbulent back-drop against which the Civil Service and Public Sector operates different challenges call for different leadership techniques.

Whether you need to keep your team motivated in these uncertain times, to give your employees a boost of vitality after a slump in productivity, or to streamline your systems and implement a more positive organisational culture, Civil Service College offers numerous courses that are tailored to address a variety of leadership challenges.

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Coaching and Mentoring Skills for Leaders

Demonstrating the benefits of effective coaching leadership within organisations, this course gives delegates the foundations to understand the value of a coaching and mentoring structure.
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Collaborative Leadership

Collaborative Leadership is a half-day course designed to equip delegates with the skills and approaches required for leading top teams and building successful partnerships.
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Crisis Communications Training – how to lead when things go wrong

Warren Buffet once said that it takes 20 years to build a reputation and five minutes to ruin it. This is a warning that rings true for any leader under pressure in a time of crisis
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Effective & Efficient Systems and Processes

This course gives delegates the skills and tools needed to think differently about how they work, and identify opportunities to save money and deliver better outputs.
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Emotional Intelligence Leadership

This one-day workshop introduces the key concepts of emotional intelligence and equips leaders in senior positions with the skills and knowledge to lead their teams through times of challenge.
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Event Management in the Public Sector

This interactive course will show you how to successfully plan and market your event with real examples, plus practical tools that keep you on track and avoid unwanted surprises. 
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Executive Presence Training: Style, Substance & Character

This course will look at the importance of building a presence as well as identifying the skills needed to create your own personal “wow” factor.
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Getting the Best From People: Empathise & Motivate in Difficult Times

This half day course is designed to help participants make the most out of the eight key ways to enhance empathy and motivation.
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Harnessing Collaborative Working in the Public Sector

The publication by the Cabinet Office of the ‘Outsourcing Playbook’ and the ‘Constriction Playbook’ raises a challenge for both the public and private sectors to build more sustainable relatio
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Holding Honest Conversations

Do you ever feel you really SHOULD raise issues with someone at work – but yet you don’t raise them?  Maybe to give challenging feedback or to manage poor performance?
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Implementing Succession Planning & Talent Management

This course is designed to give those responsible for managing and developing people a practical framework for managing succession and talent.
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Introduction to Behavioural Economics

This course offers participants a more accessible model for understanding the basis of behaviour change and how to implement against it.
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Introduction to Management

This course is designed to support new line managers, or those aspiring to line management, to successfully make the transition into a management position. The focus is on understanding the managemen
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Leadership Communications - From Intention to Impact

Leaders may work at getting communications right, yet many are unaware that the impact they are having on others is different from their intention.
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Leadership, Team Skills & Collaboration

The Leadership and Team Skills course focuses on boosting effective teamwork and collaboration, using Applied Improvisation as a fast-track experiential methodology.
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Managing Performance & Motivation

This one day course will leave participants with an understanding of how to ensure they set the right climate for high performance and give useful tools to build trust and inspire excellence.
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People Analytics

A one day workshop on People Analytics designed to give attendees a better understanding of their workforce.
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Persuasive Storytelling

This course will show participants how to become more efficient and effective in all their communications, enabling them to harness the power of ‘Storytelling’.
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Sourcing & On Boarding New Employees

This course is designed to help attendees understand the resourcing process and have useful tools to undertake successful recruitment and on-boarding.
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Strategic Thinking for Senior Executives

This course is designed to give delegates the chance to explore the idea of strategic thinking using the different tools to enable them to think tactically in the face of various possible futures.
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Unlocking Employee Engagement and Managing Change

Organisations that recognise the importance of having engaged employees find that performance at individual, team and organisational level rise allowing them to achieve competitive advantage.
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Wicked Problems and the Complex World

This one day course is designed to help participants recognise their own ‘wicked’ problems and equip them with the tools needed to overcome challenging teams and situations.
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Women and Breakthrough Leadership

This highly practical programme addresses the issues and the challenges women face in leadership, offering advice and approaches based on what is proven to work well in terms of leading and managing.
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In-House Training

Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

Book a course

Call 020 8069 9000 to take your booking or for advice on choosing the right course for you.

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