Introduction to Management

"Thank you so much for arranging todays session, it has really helped me to think more widely about my role and how I can develop with both strategic understanding and practical tips."


Managing staff is a huge responsibility, and often we are promoted to managerial positions because of our technical expertise rather than our ability to manage. Equipping managers with essential tools can ensure they are prepared for different situations.

This is a management course for new managers. Participants will experiment with different management styles and decide which styles to adopt in order to get the most out of their team. Participants will also explore how to deal with difficult issues, such as underperformance.

At the Civil Service College, we tailor our courses to each attendee’s role and organisation, ensuring that each delegate gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.


Key Training Features

Who Can Attend

Learning Outcomes

Civil Service College Bookstore

Key Training Features:

  • The transition into management
  • Exploring different management styles, and adapting management styles to the needs of each individual
  • Communication and interpersonal skills: with clarity and consistency
  • Recognising team strengths and developing our individuals' potential
  • Linking individual effort to team and organisational goals

Who Can Attend

Managers who are new to their managerial role.

Learning Outcomes:

Participants will be equipped with the necessary tools to help their transition into managerial positions. They will have a better understanding of how to adapt their management style to the needs of their team as well as how to manage difficult scenarios such as managing underperformance and dealing with grievances.

Visit the CSC Bookstore in partnership with award-winning publisher Kogan Page, offering materials in print books, eBooks and accredited soft skills eLearning courses. SAVE 15% on all Kogan Page books and ‘Creating Success’ eLearning Courses with KPCSC15. We also offer institutional savings too, just get in touch!



10:00 - 16:00


£595 + VAT


Westminster, London

Face to Face

13 June 2022 Book5

13 September 2022 Book8

23 November 2022 Book8

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.


Lead Trainer

Sophie Bryan

Sophie Bryan

Sophie Bryan is Founder and Chief Workplace Culture Specialist at Ordinarily Different Ltd, a workplace culture consultancy that helps organisations “put the wow into work”.

Read Bio
Sophie Bryan

Sophie Bryan

Sophie Bryan is Founder and Chief Workplace Culture Specialist. As a previous Director of HR and Workplace Culture, with 17 years experience within her field, she now trains, coaches, and advises on cultural transformation projects with clients in from government organisations, NHS, charities, and the private sector.

Her forte is radical organisational and personal effectiveness, and has spoken at many conferences, on podcasts, and YouTube Interviews both here in the UK and US, as well as winning awards for her work. As a FCIPD qualified HR professional, an executive, career and life coach, and an action learning set coach, Sophie brings out the best in people - including that of managing time, finding passion and purpose, and personal productivity.

"The course was invaluable and helped me to understand the complexities and techniques to help deal with people who are different to me."


Training Catalogue

Complete Training Catalogue
Jan - Dec 2022

Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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