Introduction to Management

"Thank you so much for arranging todays session, it has really helped me to think more widely about my role and how I can develop with both strategic understanding and practical tips."

SIO

Managing staff is a huge responsibility, and often we are promoted to managerial positions because of our technical expertise rather than our ability to manage. Equipping managers with essential tools can ensure they are prepared for different situations.

This is a management course for new managers. Participants will experiment with different management styles and decide which styles to adopt in order to get the most out of their team. Participants will also explore how to deal with difficult issues, such as underperformance.


Key Training Features:

  • The transition into management
  • Exploring different management styles, and adapting management styles to the needs of each individual
  • Communication and interpersonal skills: with clarity and consistency
  • Recognising team strengths and developing our individuals' potential
  • Linking individual effort to team and organisational goals

Who Can Attend

This is a management course for new managers. Participants will experiment with different management styles and decide which styles to adopt in order to get the most out of their team. Participants will also explore how to deal with difficult issues, such as underperformance.


Learning Outcomes:

Participants will be equipped with the necessary tools to help their transition into managerial positions. They will have a better understanding of how to adapt their management style to the needs of their team as well as how to manage difficult scenarios such as managing underperformance and dealing with grievances.

 

Summary

Duration

10:00 - 16:00

Price

£595 + VAT

Location

Civil Service College, Westminster, London

Dates

Face to Face 21 May 2026 Book8

Face to Face 28 October 2026 Book8

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.

Enquire

Lead Trainer

Ann Hall

Ann Hall

Ann is currently a trainer and Executive Coach. Ann's previous roles include Director of Studies at RIPA International and Senior Learning and Development Consultant at The Royal Borough of Kensington and Chelsea.

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Ann Hall

Ann Hall

Ann is currently a trainer at Civil Service College. Ann previously worked at RIPA International as Director of Studies. In this role she was responsible for the design and delivery of all HR, management, and leadership programmes for Senior Overseas Government officials attending London based training. Additionally, Ann has designed and delivered bespoke in country training programmes in a variety of countries including Qatar, Bahrain, Dominica, Botswana, Thailand, Libya, Kenya, Sierra Leone, Kosovo, Uganda Zambia and the Falkland Islands.

Ann also undertakes Executive Coaching /360 feedback and has worked extensively with many Senior Civil Servants in this capacity.

Prior to joining RIPA International, Ann served as Senior Learning and Development Consultant at The Royal Borough of Kensington and Chelsea. In this role she designed and delivered a range of bespoke HR / Leadership courses as well as directing the NVQ Level 4 Management programme for the Chartered Management Institute (CMI). Additionally, she organised conferences for top managers and carried out workplace mediation.

 Ann has worked to provide exceptional training in both the private and public sector for over two decades. She possesses extensive experience in delivering domestic and overseas training on a variety of topics such as leadership, performance management, mediation in the workplace, train the trainer, developing a competency framework, and coaching programmes. She is a qualified and experienced OCN Law Society Mediator and Chartered Institute of Personnel and Development (CIPD) Coach. Additionally, Ann is a member of the Association of Coaching and a Fellow of the Learning and Performance Institute.  

Lead Trainer

Niran Mothada

Niran Mothada

Niran Mothada is an accomplished executive leader with unique corporate leadership experience in the civil service and local government. Operating in multifaceted and sensitive political environments and has led under media, public, and regulatory scrutiny.

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Niran Mothada

Niran Mothada

Niran Mothada is an accomplished executive leader with unique corporate leadership experience in the civil service and local government. Operating in multifaceted and sensitive political environments and has led under media, public, and regulatory scrutiny. Niran’s expertise spans strategy, policy, operations, resilience, programme delivery, and leading large-scale change and transformation. Accustomed to navigating complex organisational structures and building consensus across diverse partner ecosystems to deliver national and regional strategies and operations.  Experience in leading and coaching highly engaged, high-performing teams, fostering productive workplaces and diverse cultures to accelerate delivery and solve complex issues.

"The course was invaluable and helped me to understand the complexities and techniques to help deal with people who are different to me."

DEFRA

Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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