Introduction to Management

Managing staff is a huge responsibility, and often we are promoted to managerial positions because of our technical expertise rather than our ability to manage. Equipping managers with essential tools can ensure they are prepared for different situations.

This is a management course for new managers. Participants will experiment with different management styles and decide which styles to adopt in order to get the most out of their team. Participants will also explore how to deal with difficult issues, such as underperformance.

At the Civil Service College, we tailor our courses to each attendee’s role and organisation, ensuring that each delegate gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.

Key Training Features

Who Can Attend

Learning Outcomes

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Key Training Features:

• The transition into management
• Exploring different management styles, and adapting management styles to the needs of each individual
• Communication and interpersonal skills: with clarity and consistency
• Recognising team strengths and developing our individuals' potential
• Linking individual effort to team and organisational goals

Who Can Attend: 

Managers who are new to their managerial role.

Learning Outcomes:

Participants will be equipped with the necessary tools to help their transition into managerial positions. They will have a better understanding of how to adapt their management style to the needs of their team as well as how to manage difficult scenarios such as managing underperformance and dealing with grievances.

View course outline