Holding Honest Conversations
Do you ever feel you really SHOULD raise issues with someone at work – but yet you don’t raise them? Maybe to give challenging feedback or to manage poor performance? Or maybe you feel that you are not being really listened to?
Often, we shy away from honest conversations: we feel awkward, don’t want to upset people, or are not sure how to start. Yet while these issues remain unresolved, there are consequences for us, for them and for the organisation. This half-day course will enable you to explore different approaches and techniques to ensure that these conversations really succeed.
Holding Honest Conversations is from our Leadership & Management series. At the Civil Service College, we tailor our courses to each attendee’s role and organisations, ensuring that each delegate gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.
Current leaders, anyone who aspires to take on a leadership role or who wants to hold honest, authentic conversations with others.
Go above and beyond your training with new collaborative resources from our partnership with Kogan Page, an award-winning independent publisher of business books and content. Additional learning resources include print books, ebooks and online learning courses, which will take you through a journey experience of blended learning.
10:00 - 14:00
£550 + VAT
This course is available In-House and can be tailored to meet your individual training requirements.Enquire
Angela Blacklaw has a broad range of experience working within and providing training for the public sector. Her expertise cover a range of topics including communication, leadership, wellbeing and resilience and talent management.Read Bio
Angela is an independent consultant, trainer, facilitator and coach. She has years of senior expertise in personal and organisational development, leadership and change, operating at both strategic and practitioner level.
Her skills lie in building warm, honest, authentic and challenging relationships, enabling people to achieve more than they thought possible, and to learn the skills to support and challenge others. She has expertise in a wide range of leadership and talent development including emotional intelligence, communications, change, resilience, coaching skills and systems leadership.
After several years working on policy on HM Treasury, Angela chose to focus on individual and organisational learning as Head of Internal Communications in the Food Standards Agency, Head of Change Communications and Culture Change in Defra, and Head of Talent Development in the Department of Health. She then set up her own consultancy practice and works an associate for a number of respected consultancies, such as Korn Ferry Hay Group, Civil Service College and MindGym. She has worked on award-winning leadership development programmes for the NHS where is a member of the Faculty of the NHS Leadership Academy, she is on the coaching register for the Senior Civil Service and she also teaches creative songwriting at degree level. Angela has worked in the UK, Germany, the Netherlands, and Mexico; she has also worked with people from most European countries, from Central and South America, and from the USA.
As a consultant, trainer, facilitator and coach Nicki has worked with a variety of organisations including the NHS Leadership Academy, Department of Health, Department for Work and Pensions, the Competition and Markets Authority and more.Read Bio
As a consultant, trainer, facilitator and coach Nicki has worked with a variety of organisations including the NHS Leadership Academy, Department of Health, Department for Work and Pensions, the Competition and Markets Authority, Health Education East of England, Kent Surrey and Sussex NHS Leadership Collaborative, Human Tissue Authority, Central & Ceil Housing, Delphi Automotive and Virgin Atlantic.
Nicki's core specialisms include:
Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.
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