Leadership Communications - From Intention to Impact
Leaders often work hard at trying to get communications right, yet many are unaware that the impact they are having on others is different from their intention. Often, they do not realise they are unconsciously undermining messages with the small things they may do or say.
This half-day course enables leaders to adapt communications to their audience needs and to ensure that their “micro” messages are compatible with their “macro” ones, that HOW they communicate is consistent with WHAT they want to achieve.
At the Civil Service College, we tailor our courses to each attendee’s role and organisation, ensuring that each participant gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.
Board Members, Senior Executives, Senior Managers and anyone who aspires to take on a leadership role.
10:00 - 14:00
£625 + VAT
Civil Service College, Westminster, London
Angela has a broad range of experience working in and providing training for the public sector. Her expertise covers; communications, leadership, talent management and more.Read Bio
Angela has years of senior expertise in personal and organisational development, leadership, change, wellbeing and resilience, operating at both strategic and practitioner level. Questioning and curious, she often brings an alternative perspective and encourages others to see things differently too.
Following 20 years of supporting individual and organisational learning and change in the civil service, latterly as Head of Talent Development in the Department of Health, Angela quickly built a reputation for solid delivery. In that time Angela has worked as an associate for respected consultancies such as Ernst & Young, Korn Ferry and the Civil Service College and is a member of the faculty of the NHS Leadership Academy. She has worked with clients from varied backgrounds including civil servants, scientists, analysts, musicians, High Court Judges and healthcare practitioners at all levels.
Her core specialisms include:
Angela is a Fellow of the Chartered Institute of Personnel and Development and an Accredited Time To Think® Facilitator. She also holds a Certificate in Organisation Development, and a Master of Science in Human Resources.
Nicki is a consultant, trainer, facilitator and coach. She has previously worked with; NHS Leadership Academy, Department for Work and Pensions, the Competition and Markets Authority and more.Read Bio
Nicki has a wealth of expertise at a senior level within a number of organisations, both public and private. As a consultant, trainer, facilitator and coach, Nicki has worked with a variety of organisations including the NHS Leadership Academy, Department of Health, Civil Service Learning, DWP, the Competition and Markets Authority, Health Education East of England, Kent Surrey and Sussex NHS Leadership Collaborative, Human Tissue Authority, Central & Cecil Housing, Delphi Automotive and Virgin Atlantic.
Nicki’s Core Specialisms Include:
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Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.
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Registered in England: 07835721. Registered Office: Civil Service College, 25 Queen Anne's Gate, St James's Park, London, SW1H 9BU, United Kingdom