Assertiveness for Women

"Jo very much made me feel at ease from the outset, which made it feel a very safe environment which allowed me to get the most out of the course."

Department of Education

Women are working their way into key roles across many sectors, but one of the main barriers to success
is their own view of their skills and lack of confidence, which is sometimes referred to as the Imposter Syndrome. A lack of confidence can be accentuated by a feeling that they are not being heard at work or seen), and that others are getting the limelight and taking the credit.


This course is for women who want to feel more confident and more assertive (not aggressive) in the workplace, and to make sure that they can get their voices heard around the table.


'Assertiveness for Women: How to build your confidence in the workplace is from the Professional Development Skills series. At the Civil Service College, we tailor our courses to each participant’s role and organisation, ensuring that each participant gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.

Key Training Features

Learning Outcomes

Civil Service College Bookstore

Key Training Features:

To provide women participants with: 

  • A safe space to explore challenges and issues at work and how to deal with them
  • Clear guidance and practice on how to behave in a confident and assertive way, particularly when there are competing voices
  • A personal toolkit to enable participants to handle the situations that they find most  challenging at work
  • Tools for networking and influencing
  • A skills audit to remind participants what they do really, really well!
  • Guidance on how to get your message across, and how to work with difficult stakeholders
  • Greater personal impact at the workplace.

Learning Outcomes:

Participants will leave this course with the confidence and skills to be able to lead teams. They will learn how to deal with
difficult stakeholders by learning key assertiveness techniques looking through practical examples, which will result in the development of tools for future engagements.

Visit the CSC Bookstore in partnership with award-winning publisher Kogan Page, offering materials in print books, eBooks and accredited soft skills eLearning courses. SAVE 15% on all Kogan Page books and ‘Creating Success’ eLearning Courses with KPCSC15. We also offer institutional savings too, just get in touch!



10:00 - 16:00


£595 + VAT


Westminster, London

Face to Face

4 October 2022 Book7

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.


Lead Trainer

Jo Clift

Jo Clift

Jo has held senior roles in the UK Government for over 20 years, across a range of disciplines including communications, strategy, policy and legislation.

Read Bio
Jo Clift

Jo Clift

Jo is an expert on central Government and personal development.  She works as a Non-Executive Director, consultant and coach.

Jo had senior roles in the heart of the UK Government for over twenty years, across a range of disciplines including communications, strategy, policy and legislation. 

Jo has a particular interest in personal development, and helping people to bring their whole selves to work, including dealing with the Imposter Syndrome.

She has worked closely with many ministers over the years, and has also worked at Number 10 in the Prime Minister's Press Office. Other Government roles included leading the Coalition government's ICT strategy, Head of Communications for the BSE Inquiry and creating a new model for corporate shared services across Whitehall. Jo also gained private sector experience as a senior change consultant at Deloitte Consulting.

She currently works as a consultant with organisations who need to understand and engage with the UK Government.  She is also an executive coach, and a Council member for the Institute of Osteopathy. 

Jo is a fellow at the Royal Society of Arts and a published writer on the Civil Service and Brexit.


"I really appreciated the way the trainer adapted to meet the needs of those in the room, from that we've built a little group of people keen to stay in touch and coach each other along."


Training Catalogue

Complete Training Catalogue
Jan - Dec 2022

Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

Book a course

Call 020 8069 9000 to take your booking or for advice on choosing the right course for you.

request a call back

For more information on how we protect and store your submitted data, please see visit our privacy policy.

Training Alerts

For more information on how we protect and store your submitted data, please see visit our privacy policy.