Emotional Intelligence Leadership

“A good and differently focussed leadership course that broadened my leadership horizon.”

Scottish Government

Pressure has never been greater for those working in the Public Sector and Civil Service, as the fast paced, large scale projects and increased public scrutiny can lead to an incredibly demanding environment. Emotional intelligence leadership is a vital tool for managers to possess when helping lead their teams through stressful times to meet organisational goals. 

This one-day workshop introduces the key concepts of emotional intelligence and equips those in senior positions with the skills and knowledge to lead their teams through this time of challenge. As well as giving an introduction to Emotional Intelligence, delegates will understand how EI competencies relate to awareness and management of self and others, an introduction to different leadership styles and an opportunity to discover their own natural leadership styles.

Emotional Intelligence Leadership is an incredibly popular course within our leadership and management series. At Civil Service College, we pride ourselves on our ability to tailor our courses to each attendee’s role and organisations, ensuring that each delegate gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.  

Key features of the course include:

•    What is emotional intelligence and how does it relate to awareness and management of self and others

•    Different leadership styles: What is your natural leadership style and which styles you might wish to adopt depending on changing circumstances

•    The use of a coaching leadership style to apply coaching skills to drive people development, performance and culture

Designed for:

Current leaders, Board Members, Senior Executives, Senior Managers and anyone who aspires to take on a leadership role.

Learning outcomes:

Delegates will gain self-awareness by identifying EI strengths and development areas, use their new skills to influence and lead their team as well as being better equipped to sense, analyse and deal with the situation around them.




10:00 - 16:00


£1,150 + VAT


St James’s Park, London


17 October 2018 Book

Lead Trainer

Duncan Enright

Duncan Enright

Duncan is a successful director, influencer and communicator with proficient experience in driving organisational change, optimising performance and negotiating partnerships.

Read Bio
Duncan Enright

Duncan Enright

Duncan Enright is a successful and experienced director, influencer and communicator in healthcare information. He has over 25 years’ experience as a Product Development and Marketing Director in professional and healthcare publishing and held elected and appointed senior roles in NHS and Local Government.

Duncan’s key strengths lie in his leadership ability, as he is able to inspire others as a persuasive and visionary leader. He also possesses strong communication and networking skills, is proficient in driving change, optimising performance and negotiating partnerships.

His current roles include acting as the Head of Health and Care Faculty at Leadershape Ltd., where he provides executive coaching, help leadership and board development, focusing on culture and behaviour change to help drive performance.

Duncan studied at Oxford University and is qualified with a PGCE. He has been a Fellow of the Institute of Direct and Digital Marketing, as well as also being elected as a councillor in the West Oxfordshire District Council.


  • MA Hons, Physics, Oxon 1985
  • PGCE, Oxon 1986
  • SU President, also Candidate in OUSU Elections 1985
  • CPhys - Chartered Physicist until 2006
  • MInstP - Member of the Institute of Physics
  • FIDM – Fellow of the Institute of Direct and Digital Marketing to 2012
  • LeaderShape Alumnus, 2009-10
  • Elsevier Senior Management Development Programme 2003-4
  • Coaching 1:1 Programme 2007
  • Instructor, Improving Author Relations 2007-8
  • Myers Briggs: ENFP (2009)
  • TMSDI: Explorer/Promoter
  • Belbin: Plant/Coordinator

Social Media:

Twitter: @LdrShapeDuncan

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

Book a course

Call 020 8069 9000 to take your booking or for advice on choosing the right course for you.

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