Emotional Intelligence Leadership

“A good and differently focussed leadership course that broadened my leadership horizon.”

Scottish Government

Pressure has never been greater for those working in the Public Sector and Civil Service, as the fast-paced, large-scale projects and increased public scrutiny can lead to an incredibly demanding environment. Emotional intelligence leadership is a vital tool for managers to possess when helping lead their teams through stressful times to meet organisational goals. 

This one-day workshop introduces the key concepts of emotional intelligence and equips those in senior positions with the skills and knowledge to lead their teams through this time of challenge. As well as giving an introduction to Emotional Intelligence (EI), delegates will understand how EI competencies relate to awareness and management of self and others, an introduction to different leadership styles and an opportunity to discover their own natural leadership styles.

Emotional Intelligence Leadership is an incredibly popular course within our leadership and management series. At Civil Service College, we pride ourselves on our ability to tailor our courses to each attendee’s role and organisations, ensuring that each delegate gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.  

Key features:

  • What is emotional intelligence and how does it relate to awareness and management of self and others 
  • Different leadership styles: What is your natural leadership style and which styles you might wish to adopt depending on changing circumstances The oversight role of the sponsoring department
  • The use of a coaching leadership style to apply coaching skills to drive people development, performance and culture.

Designed for:

Current leaders, Board Members, Senior Executives, Senior Managers and anyone who aspires to take on a leadership role.

Learning Outcomes:

Delegates will gain self-awareness by identifying emotional intelligence (EI) strengths and development areas, use their new skills to influence and lead their team as well as being better equipped to sense, analyse and deal with the situation around them.



10:00 - 16:30


£750 + VAT


St James’s Park, London


30 September 2019 Book3

14 November 2019 Book8

Lead Trainer

Angela Blacklaw

Angela Blacklaw

Angela Blacklaw has a broad range of experience working within and providing training for the public sector. Her expertise cover a range of topics including communication, leadership, wellbeing and resilience and talent management.

Read Bio
Angela Blacklaw

Angela Blacklaw

Angela Blacklaw has a broad range of experience working within and providing training for the public sector.

Angela designs and facilitates training on a variety of topics including identity and branding, action learning, and career coaching. Angela has delivered training to a variety of public sector clients such as Ministry of Justice, Hampshire County Council, DWP and DfID on a range of topics including communication, leadership, wellbeing and resilience, and talent development.

 Angela is dedicated to creating sustainable change in the public sector. To this end, she has served as Head of Internal Communications in the Food Standards Agency, Head of Change Communications and Culture Change in Defra, and Head of Talent Development in the Department of Health. In addition to her roles working within these organisations, Angela has also supported the public sector through her expert training. Angela has also supported leadership development for Health Education England, NHS Leadership Academy, the Church of England, Sellafield Ltd and Liberty Mutual. 

Angela has worked to provide transformational learning opportunities on the individual and organisational level for two decades. She is a skilled communicator and trainer specialising in galvanising organisational change and designing and delivering courses that challenge and strengthen participants.  

Angela Blacklaw earned a Certificate in Organisation Development from the NTL Institute and a Master of Science in Human Resources. She is also a Fellow of the Chartered Institute of Personnel and Development (CIPD) and a Neuro-Linguistic Programming Master Practitioner.  


  • Fellowship of the Chartered Institute of Personnel and Development (CIPD)
  • Certificate in Organisation Development (NTL Institute)
  • Master of Science in Human Resources  
  • Post-graduate Diploma in Training Management
  • Certificate in Training Practice
  • Registered with the British Psychological Society (BPS) as Test User, Occupational: Ability and Personality (formerly Level A and B).  Qualified in Jung Type Indicator, Emotional and Social Competency Indicator, Talent Q and Korn Ferry Hay Group’s own Leadership Styles, Organisational Climate and Growth Factor Inventory tools.
  • Master Practitioner of Neuro-Linguistic Programming
  • Certificate in Programme and Project Management
  • Bachelor of Science (Biological Sciences)
Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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