Understanding and Developing Your Resilience

Changes can be immensely stressful and sometimes harmful to the mental health and wellbeing of those working within organisations, as navigating new systems, and facing uncertainty can cause considerable anxiety.

Developing greater levels of personal resilience can help individuals not only weather the changes but even actively flourish. While some may shy away from seeking help in the face of turbulence, it is important to remember that resilience is not an innate quality but a skill that must be developed, like any other professional tool. This workshop offers participants an opportunity to reflect on current changes and look at the impact of change and uncertainty on us as individuals.

Understanding and Developing Your Resilience is from our signature Leadership and management series. At the Civil Service College, we tailor our courses to each attendee’s role and organisation, ensuring that each participant gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible. 

Key Training Features

Who Can Attend

Learning Outcome

Key Training Features:

  • Identifying the signs of low resilience
  • Learning about four key components of resilience
  • Implementing these key components into everyday roles
  • Identifying the steps needed to develop greater personal resilience
  • Learning as a group through interactive exercises

Who Can Attend:

This course is suitable for delegates at all levels who would like to develop greater personal resilience.

Learning Outcomes:

Delegates will gain greater levels of personal insight into resilience to help them through changes and uncertainty, even going on to thrive in these turbulent environments, specifically:

  • Understanding what resilience is
  • Considering what happens when our resilience is challenged
  • Looking at ways to build and develop resilience and wellbeing
  • Plus a few tips for a crisis!



10:00 - 16:00


Available to be delivered In-House. Contact us for a quotation.


Civil Service College, Westminster, London

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.


Lead Trainer

Angela Blacklaw

Angela Blacklaw

Angela has a broad range of experience working in and providing training for the public sector. Her expertise covers; communications, leadership, talent management and more.

Read Bio
Angela Blacklaw

Angela Blacklaw

Angela has years of senior expertise in personal and organisational development, leadership, change, wellbeing and resilience, operating at both strategic and practitioner level. Questioning and curious, she often brings an alternative perspective and encourages others to see things differently too.

Following 20 years of supporting individual and organisational learning and change in the civil service, latterly as Head of Talent Development in the Department of Health, Angela quickly built a reputation for solid delivery.  In that time Angela has worked as an associate for respected consultancies such as Ernst & Young, Korn Ferry and the Civil Service College and is a member of the faculty of the NHS Leadership Academy.  She has worked with clients from varied backgrounds including civil servants, scientists, analysts, musicians, High Court Judges and healthcare practitioners at all levels.

Her core specialisms include:

  • Building warm, honest and challenging coaching relationships, enabling people to achieve more than they thought possible; 
  • Expertise in leadership and talent development, change, wellbeing and resilience;
  • Designing and facilitating powerful and memorable learning experiences;
  • Enabling people to learn the skills to support and challenge others.

Angela is a Fellow of the Chartered Institute of Personnel and Development and an Accredited Time To Think® Facilitator.  She also holds a Certificate in Organisation Development, and a Master of Science in Human Resources. 


  • Fellow of the Chartered Institute of Personnel and Development
  • Certificate in Organisation Development from the NTL Institute
  • Accredited Time To Think® Facilitator

Training Catalogue

Complete Training Catalogue
Jan - Dec 2024

Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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