Coaching and Mentoring Skills for Leaders

“Really well delivered session. The content told a story through the day and practical examples were great. Trainer was excellent – great knowledge, good rapport and very personable. Excellent delivery of session.”

Higher Education Funding Council for England

Even for experienced leaders, evidence shows that time spent honing coaching skills pays huge dividends. In times of change, nothing embeds new procedures and behaviors like a focus on coaching individuals and teams. Organisational culture is driven forward by coaching, mentoring and when skillfully used can result in a performance-enhancing culture.

This one-day course will demonstrate the benefits of effective coaching leadership within organisations, providing delegates with the foundation to understand the value and positive outcomes of a coaching and mentoring structure.

Participants will develop and practice the core skills needed to coach and mentor productively, including learning how to construct a clear agreement between coach and coaches relating to the scope, objectives, confidentiality, and various practical aspects of the coaching engagement. Participants will gain renewed confidence and some new tools to be better coaches, as well as having the basic knowledge to introduce a coaching culture across their organisation.

 

Key Training Features

Who Can Attend

Learning Outcomes

 


Key Training Features:

  • To clarify the similarities and differences between coaching and mentoring 
  • To understand how it sits against other leadership skills 
  • To understand the emotional impact of change and uncertainty 
  • To explore and practice skillsets for coaching and mentoring 

Who Can Attend:

This course is suitable for current leaders, Board Members, Senior Executives, Senior managers, Line managers with challenging teams and anyone who aspires to take on a leadership role. This course is particularly valuable for leaders in organisations or teams undergoing change.


Learning Outcomes:

Participants will be able to engage in coaching conversations in order to begin to develop their own coaching style and reflective practice. Through a fuller understanding of the power of coaching, leaders will be able to make a difference to the people they coach and provide a sound basis for improved performance. Participants will gain the tools and insights needed to build a coaching culture in their organisation.


Summary

Duration

10:00 - 16:00

Price

£650 + VAT

Location

Civil Service College, Westminster, London

Dates

Face to Face 2 December 2024 Book3

Virtual 12 February 2025 Book8

Face to Face 20 May 2025 Book8

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.

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Lead Trainer

Angela Blacklaw

Angela Blacklaw

Angela has a broad range of experience working in and providing training for the public sector. Her expertise covers; communications, leadership, talent management and more.

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Angela Blacklaw

Angela Blacklaw

Angela has years of senior expertise in personal and organisational development, leadership, change, wellbeing and resilience, operating at both strategic and practitioner level. Questioning and curious, she often brings an alternative perspective and encourages others to see things differently too.

Following 20 years of supporting individual and organisational learning and change in the civil service, latterly as Head of Talent Development in the Department of Health, Angela quickly built a reputation for solid delivery.  In that time Angela has worked as an associate for respected consultancies such as Ernst & Young, Korn Ferry and the Civil Service College and is a member of the faculty of the NHS Leadership Academy.  She has worked with clients from varied backgrounds including civil servants, scientists, analysts, musicians, High Court Judges and healthcare practitioners at all levels.

Her core specialisms include:

  • Building warm, honest and challenging coaching relationships, enabling people to achieve more than they thought possible; 
  • Expertise in leadership and talent development, change, wellbeing and resilience;
  • Designing and facilitating powerful and memorable learning experiences;
  • Enabling people to learn the skills to support and challenge others.

Angela is a Fellow of the Chartered Institute of Personnel and Development and an Accredited Time To Think® Facilitator.  She also holds a Certificate in Organisation Development, and a Master of Science in Human Resources. 

Qualifications:

  • Fellow of the Chartered Institute of Personnel and Development
  • Certificate in Organisation Development from the NTL Institute
  • Accredited Time To Think® Facilitator
Courses

Lead Trainer

Ann Hall

Ann Hall

Ann is currently a trainer and Executive Coach. Ann's previous roles include Director of Studies at RIPA International and Senior Learning and Development Consultant at The Royal Borough of Kensington and Chelsea.

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Ann Hall

Ann Hall

Ann is currently a trainer at Civil Service College. Ann previously worked at RIPA International as Director of Studies. In this role she was responsible for the design and delivery of all HR, management, and leadership programmes for Senior Overseas Government officials attending London based training. Additionally, Ann has designed and delivered bespoke in country training programmes in a variety of countries including Qatar, Bahrain, Dominica, Botswana, Thailand, Libya, Kenya, Sierra Leone, Kosovo, Uganda Zambia and the Falkland Islands.

Ann also undertakes Executive Coaching /360 feedback and has worked extensively with many Senior Civil Servants in this capacity.

Prior to joining RIPA International, Ann served as Senior Learning and Development Consultant at The Royal Borough of Kensington and Chelsea. In this role she designed and delivered a range of bespoke HR / Leadership courses as well as directing the NVQ Level 4 Management programme for the Chartered Management Institute (CMI). Additionally, she organised conferences for top managers and carried out workplace mediation.

 Ann has worked to provide exceptional training in both the private and public sector for over two decades. She possesses extensive experience in delivering domestic and overseas training on a variety of topics such as leadership, performance management, mediation in the workplace, train the trainer, developing a competency framework, and coaching programmes. She is a qualified and experienced OCN Law Society Mediator and Chartered Institute of Personnel and Development (CIPD) Coach. Additionally, Ann is a member of the Association of Coaching and a Fellow of the Learning and Performance Institute.  

"This course put theory into practise and emphasised the importance of self-awareness."

London & Continental Railways

Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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