NewCoaching and Mentoring Skills for Leaders

“Really well delivered session. The content told a story through the day and practical examples were great. Trainer was excellent – great knowledge, good rapport and very personable. Excellent delivery of session.”

Higher Education Funding Council for England

Even for experienced leaders, evidence shows that time spent honing coaching skills pay huge dividends. In times of change, nothing embeds new procedures and behaviours like a focus on coaching individuals and teams. Organisational culture is driven forward by coaching, mentoring and when skilfully used can result in a performance-enhancing culture.

A brand new addition to the Leadership and Management series, Coaching and Mentoring Skills for Leaders is a one-day course that will demonstrate the benefits of effective coaching leadership within organisations, providing delegates with the foundation to understand the value and positive outcomes of a coaching and mentoring structure.

Delegates will develop and practice the core skills needed to coach and mentor productively, including learning how to construct a clear agreement between coach and coachee relating to the scope, objectives, confidentiality and various practical aspects of the coaching engagement. Delegates will gain renewed confidence and some new tools to be better coaches, as well as having the basic knowledge to introduce a coaching culture across their organisation.

During the course delegates will also practice active listening skills; gain insights through the use of open questions; employ proven coaching frameworks such as the ToGROW Coaching Model; experience examples of effective coaching through observational exercises; and use methods of reflective practice in order to hone mentoring abilities.


Key features:

  • Introduction to the Coaching Style of Leadership
  • What is Coaching?
  • Empathy - The Bedrock of Emotional Intelligence
  • Becoming an Effective Listener
  • Active Listening for the Coaching Style
  • The Power of Open Questions
  • The ToGROW Coaching Model
  • Establishing a Coaching Contract
  • Developing a Coaching Style

Designed for:

This course is suitable for current leaders, Board Members, Senior Executives, Senior managers, Line managers with challenging teams and anyone who aspires to take on a leadership role. This course is particularly valuable for leaders in organisations or teams undergoing change


Learning Outcomes:

Delegates will be able to engage in coaching conversations in order to begin to develop their own coaching style and reflective practice. Through a fuller understanding of the power of coaching, leaders will be able to make a difference to the people they coach and provide a sound basis for improved performance. Delegates will gain the tools and insights needed to build a coaching culture in their organisation.

Book

Summary

Duration

10:00 - 16:00

Price

£750 + VAT

Location

St James's Park, London

Dates

3 April 2019 Book

23 October 2019 Book

Lead Trainer

Angela Blacklaw

Angela Blacklaw

Angela Blacklaw is currently the owner and director of Leitmotif Learning and owner and co-director of Primavera People. She has a broad range of experience working within and providing training for the public sector.

Read Bio
Angela Blacklaw

Angela Blacklaw

Angela Blacklaw is currently the owner and director of Leitmotif Learning and owner and co-director of Primavera People. She has a broad range of experience working within and providing training for the public sector.

Angela designs and facilitates training on a variety of topics including identity and branding, action learning, and career coaching. Angela has delievered training to a variety of public sector clients such as Ministry of Justice, Hampshire County Council, DWP and DfID on a range of topics including communication, leadership, wellbeing and resilience, and talent development.

As apparent in her work at Leitmotif Learning and Primavera People, Angela is dedicated to creating sustainable change in the public sector. To this end she has served as Head of Internal Communications in the Food Standards Agency, Head of Change Communications and Culture Change in Defra, and Head of Talent Development in the Department of Health. In addition to her roles working within these organisations, Angela has also supported the public sector through her expert training. Angela has also supported leadership development for Health Education England, NHS Leadership Academy, the Church of England, Sellafield Ltd and Liberty Mutual. 

Angela has worked to provide transformational learning opportunities on the individual and organisational level for two decades. She is a skilled communicator and trainer specialising in galvanising organisational change and designing and delivering courses that challenge and strengthen participants.  

Angela earned a Certificate in Organisation Development from the NTL Institute and a Master of Science in Human Resources. She is also a Fellow of the Chartered Institute of Personnel and Development (CIPD) and a Neuro-Linguistic Programming Master Practitioner.  


Qualifications:

  • Fellowship of the Chartered Institute of Personnel and Development (CIPD)
  • Certificate in Organisation Development (NTL Institute)
  • Master of Science in Human Resources  
  • Post-graduate Diploma in Training Management
  • Certificate in Training Practice
  • Registered with the British Psychological Society (BPS) as Test User, Occupational: Ability and Personality (formerly Level A and B).  Qualified in Jung Type Indicator, Emotional and Social Competency Indicator, Talent Q and Korn Ferry Hay Group’s own Leadership Styles, Organisational Climate and Growth Factor Inventory tools.
  • Master Practitioner of Neuro-Linguistic Programming
  • Certificate in Programme and Project Management
  • Bachelor of Science (Biological Sciences)
Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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Call 020 8069 9000 to take your booking or for advice on choosing the right course for you.

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