Dealing With Pressure

The phone is ringing, another email pings into your inbox, your colleagues need this document, your boss wants that report, an important contact needs a meeting, and all ASAP, if not quicker.

But – as so many of us think so often – there’s only one of me.

Pressure is an ever-present part of modern life.

But it can be managed and eased, and even used to your advantage, with a little thought, some planning and preparation, and a few tricks. 

In this highly interactive course 'Dealing with Pressure', former BBC News Correspondent Simon Hall, who handled pressure every day, gives you insights, tips and tricks for dealing with deadlines, stress and demands, using scenarios ranging from a TV newsroom to Army Officer training.

This course is from our Professional Development Skills series. At the Civil Service College, we tailor our courses to each participant’s role and organisations, ensuring that each participant gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.

Key Training Features

Who Can Attend

Learning Outcomes

Civil Service College Bookstore

Key Training Features:

  • Identifying the causes of pressure
  • The pluses of pressure – if it’s well-managed
  • Recognising priorities
  • Internal and external pressure
  • Balancing work and personal life pressures
  • Managing expectations and dealing with demand, from both above and below.
  • The importance of clear thinking and effective communication in reducing pressure
  • The route to inner calm
  • Developing strategies for handling pressure

Who Can Attend:

Anyone, at any level, who feels pressure at work and wants to manage it effectively. 

Learning Outcomes:

Participants will understand the many and varied causes of pressure, and how they can be managed and alleviated.

They will also learn how to use pressure in a positive way, to maximise their performance.

Participants will become aware of the need for prioritisation, both for themselves, their team and their organisation, and how that helps to ease pressure, along with the setting of reasonable goals and managing expectations.

The role of effective team building and clear communications in reducing pressure will also be important lessons from the course.

The overall impact will be to help enhance participants’ performance at work, relieve the tension in their personal and professional lives, and, in turn for their colleagues, and their working environment.

Visit the CSC Bookstore in partnership with award-winning publisher Kogan Page, offering materials in print books, eBooks and accredited soft skills eLearning courses. SAVE 15% on all Kogan Page books and ‘Creating Success’ eLearning Courses with KPCSC15. We also offer institutional savings too, just get in touch!



10:00 - 16:00


Available to be delivered In-House. Contact us for a quotation.


Face to face or virtual

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.


Lead Trainer

Mel Owers

Mel Owers

Mel holds extensive expertise in Leadership, Management & Interpersonal Skills Training, which has been underpinned by his professional knowledge and practical experience.

Read Bio
Mel Owers

Mel Owers

Mel had an outstanding career in the UK Civil Service up until 2011 and held roles such as HR and Organisational Development Manager. He is now a Self-Employed Freelance Independent Consultant, Management Trainer, Assessor and Business Coach. He is a qualified HR Professional of over twenty years with a wide range of both strategic and operational business experience. He is an outstanding trainer who has extensive expertise in Leadership, Management & Interpersonal Skills Training used with a wide range of leaders.

Mel is an excellent communicator, who makes training participative and engaging. He is a Chartered Fellow of the CIPD and has the Certificate in the Psychology of Management. Mel is qualified in Coaching and Psychometrics and frequently uses them as part of leadership development. In 2012, he became a CIPD Experience Assessor and has since assessed a range of HR Directors. In 2015, he led the assessment of a large organisation’s HR function in the UAE. Due to his business credibility, he was also asked to speak at a Leadership Conference about Emotional Intelligence alongside Nick Clegg, MP.

Training, education and qualifications

  • Psychometric Ability Testing & Personality Assessment (MBTi, OPQ, 16PF and EQ-i 2.0)
  • Chartered Fellow CIPD
  • Prince 2 Project Management
  • Business Coaching 

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Jan - Dec 2024

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Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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