Assertiveness for Women: How to build your confidence in the workplace

"Jo very much made me feel at ease from the outset, which made it feel a very safe environment which allowed me to get the most out of the course."

Department of Education

Women are gradually working their way into key roles across many sectors, but one of the main barriers to success for women is their own view of their skills and their lack of confidence. This is sometimes referred to as the Imposter Syndrome. A lack of confidence can be accentuated by a feeling that they are not being heard at work (or seen), and that others are getting the limelight and taking the credit.

This course is for women who want to feel more confident and more assertive (not aggressive) in the workplace, and to make sure that they can get their voices heard around the table. 

'Assertiveness for Women: How to build your confidence in the workplace is from the Professional Development Skills series. At the Civil Service College, we tailor our courses to each attendee’s role and organisations, ensuring that each delegate gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.

Key Training Features

Learning Outcomes

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Key Training Features:

To provide women participants with: 

  • A safe space to explore challenges and issues at work and how to deal with them
  • Clear guidance and practice on how to behave in a confident and assertive way, particularly when there are competing voices
  • A personal toolkit to enable participants to handle the situations that they find most  challenging at work
  • Tools for networking and influencing
  • A skills audit to remind participants what they do really, really well!
  • Guidance on how to get your message across, and how to work with difficult stakeholders
  • Greater personal impact at the workplace.

Learning Outcomes:

After attending the Assertiveness for Women course, participants will leave this course with the confidence and skill to be able to lead teams. They will learn how to deal with difficult stakeholders by learning key assertiveness techniques by looking through practical examples, which will result in the development of tools for future engagements. 

Visit the CSC Bookstore in partnership with award-winning publisher Kogan Page, offering materials in print books, eBooks and accredited soft skills eLearning courses. SAVE 15% on all Kogan Page books and ‘Creating Success’ eLearning Courses with KPCSC15. We also offer institutional savings too, just get in touch!



10:00 - 16:00


£595 + VAT


Westminster, London

Face to Face

30 September 2021 Book8


18 November 2021 Book8

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.


Lead Trainer

Jo Clift

Jo Clift

Jo Clift has 20 years of experience working at a senior level in the UK Government including the Cabinet Office. She currently helps organisations work with Government and Parliament.

Read Bio
Jo Clift

Jo Clift

Jo started her career as a communications professional and subsequently worked at the heart of government for over 20 years, mainly at the Cabinet Office. She has worked closely with many ministers over the years, including Lord Peter Mandelson and Sir Oliver Letwin. She also worked at Number 10 in the Prime Minister's Press Office.

She has delivered a wide range of policies and advised on multiple complex communications issues. Jo has also worked across a wide range of issues including strategy, Ministerial PR and high-level Board appointments, with the common challenge being making things happen across very large and complex organisations.

Jo Clift's government roles have included leading the Coalition government's ICT strategy, Head of Communications for the BSE Inquiry and creating a new model for corporate shared services across Whitehall. Jo also gained private sector experience as a senior change consultant at Deloitte Consulting. This enabled her to gain a great set of change skills and valuable insight into the private sector.

In addition, she is a fellow at the Royal Society of Arts and a published writer on the Civil Service and Brexit.


"I really appreciated the way the trainer adapted to meet the needs of those in the room, from that we've built a little group of people keen to stay in touch and coach each other along."


Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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