Building Relations & Asserting Influence

Building and maintaining good relations with people is a key skill in any type of role, but the art of building trust, establishing strong relationships and delivering a successful message isn’t just what you say:  How you communicate and present yourself plays a huge part in how effectively your message is shared. Your audience needs to see you as a reliable, confident figure, and immediately connect with you and your message. 

This course will help participants to recognise their dominant and preferred styles of working and help them develop neglected areas of their personality.

At the Civil Service College, we tailor our courses to each participant’s role and organisation, ensuring that each participant gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.

Key Training Features

Who Can Attend

Learning Outcomes

Civil Service College Bookstore


Key Training Features:

  • The exploration of different communication styles and what happens when communication preferences in a relationship are mis-matched
  • Increase influence by using a broader range of communication approaches
  • What can psychology and economics tell us about how people make choices and decisions, and how can participants use that awareness for positive influence?
  • How to build effective relationships; establishing rapport, listening to understand and asking the right questions
  • Explore how to maximise your influence by establishing clear goals and choosing the right people to influence

Who Can Attend:

This course is designed for actual and aspiring leaders looking to develop and extend their ability to influence individuals and organisations.


Learning Outcomes:

After attending this training, participants will leave with three key benefits: a better understanding of their own and other's styles and preferences for communicating; how to build effective relationships with individuals; and how to assert influence among groups drawing positively upon psychology and behavioural insight.


Visit the CSC Bookstore in partnership with award-winning publisher Kogan Page, offering materials in print books, eBooks and accredited soft skills eLearning courses. SAVE 15% on all Kogan Page books and ‘Creating Success’ eLearning Courses with KPCSC15. We also offer institutional savings too, just get in touch!

Summary

Duration

10:00 - 16:00

Price

£595 + VAT

Location

Westminster, London

Face to Face
Training
Course
Dates

3 March 2022 Book6

7 June 2022 Book8

20 October 2022 Book8

Lead Trainer

Dr Ajay Khandelwal

Dr Ajay Khandelwal

Dr Ajay Khandelwal is a psychoanalytical psychotherapist, coach, consultant and trainer who has worked with the civil service in groups or 1 to 1.

Read Bio
Dr Ajay Khandelwal

Dr Ajay Khandelwal

Dr Ajay Khandelwal is a psychoanalytical psychotherapist, coach, organisational consultant and trainer in full-time private practice, working with individuals, couples and organisations facing a variety of complex challenges and opportunities.  He is a member of the number 42 Psychotherapy practice based in London Bridge and The Mind Field, which provides therapeutic support around the world.

Prior to this Ajay has worked in a wide range of national and local organisations on topics across operational delivery, strategy and innovation.


Qualifications:

  • BA Politics, Philosophy and Economics, Christ Church College, Oxford
  • MA Sociological Research Methods, Essex University
  • PhD Sociology, Essex University
  • Honorary Psychotherapist at the Guild of Psychotherapists

 

Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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