Building Relations & Asserting Influence

Building and maintaining good relations with people is a key skill in any type of role, but the art of building trust, establishing strong relationships and delivering a successful message isn’t just what you say:  How you communicate and present yourself plays a huge part in how effectively your message is shared. Your audience needs to see you as a reliable, confident figure, and immediately connect with you and your message. 

This course has no slides.  No workbooks.  It is a creative and playful course that works with deeper levels of the psyche and human potential.  This very popular course will help you to recognise your dominant and preferred styles of working and help you developed neglected areas of your personality. 

We will draw on group psychodynamics, depth psychotherapy and cutting edge leadership approaches through the day.  The process is for the psychological curious. 

Building Relations and Asserting Influence is an exceptionally popular course within our Professional Development Skills series. At Civil Service College, we pride ourselves on our ability to tailor our courses to each attendee's role and organisations, ensuring that each delegate gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.  


Key features:

  • The exploration of different communication styles and what happens when communication preferences in a relationship are mis-matched
  • Increase influence by using a broader range of communication approaches
  • What can psychology and economics tell us about how people make choices and decisions, and how can participants use that awareness for positive influence?
  • How to build effective relationships; establishing rapport, listening to understand and asking the right questions
  • Explore how to maximise your influence by establishing clear goals and choosing the right people to influence

Designed for:

This course is designed for actual and aspiring leaders looking to develop and extend their ability to influence individuals and organisations.


Learning outcomes:

After attending this training, delegates will leave with three key benefits: a better understanding of their own and other's styles and preferences for communicating; how to build effective relationships with individuals; and how to assert influence among groups drawing positively upon psychology and behavioural insight.

Summary

Duration

10:00 - 16:00

Price

£595 + VAT

Location

St James’s Park, London

Dates

7 February 2020 Book5

2 April 2020 Book6

31 August 2020 Book8

16 November 2020 Book8

Lead Trainer

Thomas Foster

Thomas Foster

Thomas Foster joined the Civil Service in autumn 2009, in time for an inside view of the first peace-time Coalition Negotiations for almost a century. He participated in the subsequent emergency Spending Review and went on to play a role in designing the incoming government’s flagship Universal Credit policy.

Read Bio
Thomas Foster

Thomas Foster

Thomas Foster joined the Civil Service in autumn 2009, in time for an inside view of the first peace-time Coalition Negotiations for almost a century. He participated in the subsequent emergency Spending Review and went on to play a role in designing the incoming government’s flagship Universal Credit policy.

 

Later he went on to areas as diverse as financial regulation and designing new financial instruments for private sector investors, and at the other extreme frontline management in a London Jobcentre.

 

In 2015 he joined the Department for Transport where he built and ran a Briefing and Public Affairs team for the rail franchising programme that oversaw one of the most active and controversial periods in the twenty year history of privatised rail.

 

Last year he moved to a policy and regulatory role in Local Transport where he is currently overseeing one of the biggest open data projects in UK government history and a wide-spread review of the future of regulation in the taxi and private hire sector.

 

Prior to joining the civil service Thomas went to Law School in York, studied Politics and Contemporary History at university and worked in a variety of private-sector fields, including high executive search and recruitment for UK based financial services companies.

Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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