Building Relations & Asserting Influence

Building and maintaining good relations with people is a key skill in any type of role, but the art of building trust, establishing strong relationships and delivering a successful message isn’t just what you say:  How you communicate and present yourself plays a huge part in how effectively your message is shared. Your audience needs to see you as a reliable, confident figure, and immediately connect with you and your message.

This course will help you develop three skills: self-awareness, secrets of understanding others and how to ‘flex’ your style to build powerful relationships. The course takes an exciting journey not only through behaviour but, also some of the neuroscience behind techniques in how to influence others successfully. It provides is a unique opportunity to develop proven skills of leveraging successful relationships and influence successfully.


Key Training Features:

  • The exploration of different communication styles to build your self-awareness, skills in reading others and how to adapt your behaviour effectively
  • Understand the unique ways in which people make decisions and the information they prefer to pay attention to increase participants influence
  • Recognise the 3 V’s of communication and how diversity of thought can build complimentary relationships rather than conflict
  • How to increase your versatility - flexing your style to others and how to flex yourself 
  • What can psychology and behavioural economics tell us about how people make choices and decisions, and how can participants use that awareness for positive influence
  • How to build use six principles of influence and how to use them successfully
  • Explore how to maximise your influence by establishing clear goals and choosing the right people to influence

Who Can Attend:

This course is designed for actual and aspiring leaders looking to develop and extend their ability to influence individuals and organisations. It would be useful for anyone who needs to manage or interact with others or where having good people skills is key.


Learning Outcomes:

After attending this training, participants will leave with three key benefits:

  • Development of self awareness and an excellent understanding of other's behavioural preferences
  • An understanding of how to build effective relationships with individuals
  • Techniques for how to assert influence among groups drawing positively upon psychology and behavioural insight.

Summary

Duration

10:00 - 16:00

Price

£595 + VAT

Location

Civil Service College, Westminster, London

Dates

Virtual 25 March 2026 Book4

Face to Face 13 May 2026 Book8

Virtual 21 July 2026 Book8

Face to Face 1 October 2026 Book8

Lead Trainer

Mel Owers

Mel Owers

Mel holds extensive expertise in Leadership, Management & Interpersonal Skills Training, which has been underpinned by his professional knowledge and practical experience.

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Mel Owers

Mel Owers

Mel had an outstanding career in the UK Civil Service up until 2011 and held roles such as HR and Organisational Development Manager. He is now a Self-Employed Freelance Independent Consultant, Management Trainer, Assessor and Business Coach. He is a qualified HR Professional of over twenty years with a wide range of both strategic and operational business experience. He is an outstanding trainer who has extensive expertise in Leadership, Management & Interpersonal Skills Training used with a wide range of leaders.

Mel is an excellent communicator, who makes training participative and engaging. He is a Chartered Fellow of the CIPD and has the Certificate in the Psychology of Management. Mel is qualified in Coaching and Psychometrics and frequently uses them as part of leadership development. In 2012, he became a CIPD Experience Assessor and has since assessed a range of HR Directors. In 2015, he led the assessment of a large organisation’s HR function in the UAE. Due to his business credibility, he was also asked to speak at a Leadership Conference about Emotional Intelligence alongside Nick Clegg, MP.

Training, education and qualifications

  • Psychometric Ability Testing & Personality Assessment (MBTi, OPQ, 16PF and EQ-i 2.0)
  • Chartered Fellow CIPD
  • Prince 2 Project Management
  • Business Coaching 
Courses

Lead Trainer

Niran Mothada

Niran Mothada

Niran Mothada is an accomplished executive leader with unique corporate leadership experience in the civil service and local government. Operating in multifaceted and sensitive political environments and has led under media, public, and regulatory scrutiny.

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Niran Mothada

Niran Mothada

Niran Mothada is an accomplished executive leader with unique corporate leadership experience in the civil service and local government. Operating in multifaceted and sensitive political environments and has led under media, public, and regulatory scrutiny. Niran’s expertise spans strategy, policy, operations, resilience, programme delivery, and leading large-scale change and transformation. Accustomed to navigating complex organisational structures and building consensus across diverse partner ecosystems to deliver national and regional strategies and operations.  Experience in leading and coaching highly engaged, high-performing teams, fostering productive workplaces and diverse cultures to accelerate delivery and solve complex issues.

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Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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