NewSpeaking Up When the Stakes are High: Confidence Under Fire

Presenting confidently and maintaining authority under direct pressure.

Topics Covered:

  • Real-time physical and mental techniques to ground the nervous system.
  • Decoding the hidden priorities, anxieties, and motivations of senior stakeholders.
  • Verbal defense scripts to manage skepticism, interruptions, or direct pushback.
  • Neutrality tactics: How to stand your ground objectively without getting defensive.

Key Outcome:

Real-time nervous system grounding techniques and persuasive language scripts to confidently handle tough pushback from senior stakeholders.

Summary

Duration

10:00 - 11:30

Price

£175 + VAT

Location

Virtual

Dates

Virtual 15 March 2027 Book15

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.

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Lead Trainer

Mel Owers

Mel Owers

Mel holds extensive expertise in Leadership, Management & Interpersonal Skills Training, which has been underpinned by his professional knowledge and practical experience.

Read Bio
Mel Owers

Mel Owers

Mel had an outstanding career in the UK Civil Service up until 2011 and held roles such as HR and Organisational Development Manager. He is now a Self-Employed Freelance Independent Consultant, Management Trainer, Assessor and Business Coach. He is a qualified HR Professional of over twenty years with a wide range of both strategic and operational business experience. He is an outstanding trainer who has extensive expertise in Leadership, Management & Interpersonal Skills Training used with a wide range of leaders.

Mel is an excellent communicator, who makes training participative and engaging. He is a Chartered Fellow of the CIPD and has the Certificate in the Psychology of Management. Mel is qualified in Coaching and Psychometrics and frequently uses them as part of leadership development. In 2012, he became a CIPD Experience Assessor and has since assessed a range of HR Directors. In 2015, he led the assessment of a large organisation’s HR function in the UAE. Due to his business credibility, he was also asked to speak at a Leadership Conference about Emotional Intelligence alongside Nick Clegg, MP.

Training, education and qualifications

  • Psychometric Ability Testing & Personality Assessment (MBTi, OPQ, 16PF and EQ-i 2.0)
  • Chartered Fellow CIPD
  • Prince 2 Project Management
  • Business Coaching 
Courses
Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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Call 020 8069 9000 to take your booking or for advice on choosing the right course for you.

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