Wicked Problems and the Complex World

The modern world is fast paced and dynamic, and approaches that used to work for us don’t work anymore. Some issues are just too complex, too subject to unpredictable influences, how can leaders ensure these issues are addressed effectively?

This course on 'Wicked Problems and the Complex World' will examine the complex and ambiguous world that we live and work in, and practice developing effective responses to these challenging situations.  


Key features:

  • “Wicked” versus “Tame” problems
  • Traditional “mechanical” thinking versus a systems-based approached
  • How to lead through complexity and ambiguity
  • The importance of connecting with people in all parts of the system
  • Using insights from neuroscience to consider how basic human drivers affect how people work together 

Designed for:

This course is suitable for current leaders, board members, senior executives, senior managers, line managers with challenging teams and anyone who aspires to take on a leadership role. This is especially useful for those tasked with leading complex cross-cutting projects.


Learning Outcomes:

Participants will be able to recognise the nature of their own ‘wicked’ challenges and apply techniques to inspire, engage motivate and lead others when the way ahead is unclear.


Learning resources:

Go above and beyond your training with new collaborative resources from our partnership with Kogan Page, an award-winning independent publisher of business books and content. Additional learning resources include print books, ebooks and online learning courses, which will take you through a journey experience of blended learning. 

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Summary

Face to Face
Training
Course
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Virtual Training
option available

Duration

10:00 - 16:00

Price

£595 + VAT

Location

Westminster, London

Dates

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.

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Lead Trainer

Angela Blacklaw

Angela Blacklaw

Angela Blacklaw has a broad range of experience working within and providing training for the public sector. Her expertise cover a range of topics including communication, leadership, wellbeing and resilience and talent management.

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Angela Blacklaw

Angela Blacklaw

Angela is an independent consultant, trainer, facilitator and coach. She has years of senior expertise in personal and organisational development, leadership and change, operating at both strategic and practitioner level.

Her skills lie in building warm, honest, authentic and challenging relationships, enabling people to achieve more than they thought possible, and to learn the skills to support and challenge others. She has expertise in a wide range of leadership and talent development including emotional intelligence, communications, change, resilience, coaching skills and systems leadership.

After several years working on policy on HM Treasury, Angela chose to focus on individual and organisational learning as Head of Internal Communications in the Food Standards Agency, Head of Change Communications and Culture Change in Defra, and Head of Talent Development in the Department of Health. She then set up her own consultancy practice and works an associate for a number of respected consultancies, such as Korn Ferry Hay Group, Civil Service College and MindGym.  She has worked on award-winning leadership development programmes for the NHS where is a member of the Faculty of the NHS Leadership Academy, she is on the coaching register for the Senior Civil Service and she also teaches creative songwriting at degree level.  Angela has worked in the UK, Germany, the Netherlands, and Mexico; she has also worked with people from most European countries, from Central and South America, and from the USA.

Qualifications:

  • Fellow of the Chartered Institute of Personnel and Development
  • Certificate in Organisation Development from the NTL Institute
  • Accredited Time To Think® Facilitator

Publications:

  • A Blacklaw (2018) ‘Using Jungian archetypes in contemporary songwriting education.’ Research in Teacher Education, Vol 8(No.1). Available at: https://www.uel.ac.uk/Schools/Cass/Research/Research-in-Teacher-Education/Volume-8-No-1-May-2018

 

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