Getting the Best From People: Empathise & Motivate in Difficult Times
The Civil Service and Public Sector are facing an incredibly difficult time, with budget cuts and political change threatening to undermine morale. However, even in the face of such turbulence, leaders and managers still need to get the best from their staff.
This half-day course is designed to help participants make the most out of the eight key ways to enhance empathy and motivation. It will also explore how managers can learn more about the differences between team members and maximise the value diverse talents and perspectives can add to the team's overall performance.
'Getting the Best from People: 8 Ways to Empathise and Motivate in Difficult Times' is a motivational course featured in our Leadership & Management series. At the Civil Service College, we tailor our courses to each attendee’s role and organisation, ensuring that each participant gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.
Public Sector managers who want to get the best performance from their staff when they are facing ever-tightening budgets and intensifying delivery pressures.
Participants will learn to get the best from their staff by understanding their distinct talents, valuing their diversity and originality, as well as knowing how to motivate them in different circumstances.
10:00 - 14:00
Available to be delivered In-House. Contact us for a quotation.
Face to face or virtual
This course is available In-House and can be tailored to meet your individual training requirements.Enquire
Angela has a broad range of experience working in and providing training for the public sector. Her expertise covers; communications, leadership, talent management and more.Read Bio
Angela has years of senior expertise in personal and organisational development, leadership, change, wellbeing and resilience, operating at both strategic and practitioner level. Questioning and curious, she often brings an alternative perspective and encourages others to see things differently too.
Following 20 years of supporting individual and organisational learning and change in the civil service, latterly as Head of Talent Development in the Department of Health, Angela quickly built a reputation for solid delivery. In that time Angela has worked as an associate for respected consultancies such as Ernst & Young, Korn Ferry and the Civil Service College and is a member of the faculty of the NHS Leadership Academy. She has worked with clients from varied backgrounds including civil servants, scientists, analysts, musicians, High Court Judges and healthcare practitioners at all levels.
Her core specialisms include:
Angela is a Fellow of the Chartered Institute of Personnel and Development and an Accredited Time To Think® Facilitator. She also holds a Certificate in Organisation Development, and a Master of Science in Human Resources.
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Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.
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