Thriving on Diversity: How to Succeed Without Conforming to the ‘Norm’

Although efforts have been ongoing to increase diversity in the public sector, it is still a work in progress with many ethnic minorities and those with disabilities still largely under-represented in the top management positions. However, having a variety of perspectives and insights could be used in a positive way to help strengthen and innovate departments, rather than be seen as a quota that simply needs to be filled.            

This course looks at the advantage of having diverse perspectives within an organisation, the art of building a diverse team and explores what can be done for civil servants who are under-represented in the higher government positions.

Part of our Professional Development Skills series, Thriving on Diversity: How to Success Without Conforming to the ‘Norm’ is a half-day workshop offering incredibly useful insights and understanding into how diversity can help strengthen a team.

At Civil Service College, we pride ourselves on our ability to tailor our courses to each attendee’s role and organisations, ensuring that each delegate gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.  

Key features of the course include:

  • The Unspoken ‘Norm’: a look at the profile of ‘club members’
  • The Curious Conformity Model: how one is encouraged to ‘fit in’
  • The Advantage of Having Diverse Perspectives: a reminder of how teams thrive
  • The Art of Building a Diverse Team: the role of manager and team players
  • The Test for Discounting Differences: understanding when it may become unnecessary to measure the representation of particular groups
  • The Key Elements of Inclusive Leadership: how to champion diversity
  • The Gestalt Switch from Disguise to Pride: how to shift one’s mindset from trying to hide one’s differences, to confidently utilising them for the wider team

Designed for:

This course is designed for Civil Servants and Public Sector workers who are under-represented in senior positions (on account of their race, gender, sexual orientation, disability, etc.).

This is also applicable to managers who want to support their staff by making their diversity an asset to value rather than something to be overcome, as well as HR professionals who are interested in exploring new approaches to promote diversity.

Learning outcomes:

Delegates will be better equipped to manage and tackle diversity issues as well as bringing ideas of diversity into their organisations.




13:00 - 16:45


£550 + VAT


Available to be delivered In-House


In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.


Lead Trainer

Henry Tam

Henry Tam

Henry is an experienced policy advisor, programme director and political theorist in support of the development of inclusive communities. He has led various government initiatives focusing on delivering wider democratic empowerment and improving community-based regeneration.

Read Bio
Henry Tam

Henry Tam

Henry Tam has over twenty years’ experience as a policy advisor, programme director and political theorist in support of the development of inclusive communities. He has written extensively on the subject and led government initiatives on delivering wider democratic empowerment, promoting civil renewal, and improving community-based regeneration.                                                               

Henry is currently Director of Cambridge University’s Forum for Youth Participation & Democracy. Prior to this, he was Head of Civil Renewal and Deputy Director for Community Empowerment at the Home Office, where he was responsible for national policies for the involvement of citizens in shaping public decisions. Here he also devised and delivered the cross-government ‘Together We Can’ action plan for civil renewal. This programme was showcased at the 2008 international meeting of the Global Network of Government Innovators (USA).

From 2000-2002 he was the Home Office’s Director for Community Safety & Regeneration in the East of England, responsible for developing and implementing Government policies on neighbourhood renewal and community safety in the region.

He was formerly the Deputy Chief Executive at St Edmundsbury Borough Council where his work on democratic engagement with young people won a Best Practice Award from the Prime Minister.

Henry’s interests include participatory democracy and citizenship development, as well as communitarian theory and inclusive solidarity.


Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

Book a course

Call 020 8069 9000 to take your booking or for advice on choosing the right course for you.

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