How to use Co-Production
There are many successful cases where using co-production has led to better service delivery at a reduced cost. By giving service users the opportunity to engage and design the service, it gives service users a sense of empowerment and ownership. In turn, this improves the relationship between professionals in the public sector and people in the community who use the service. It is a powerful approach that has been proven across the UK.
Using co-production requires more than understanding the theory and methodology. It involves getting buy-in from service users, shifting away from current model and ultimately achieve a culture change. In this virtual training course, our trainer will use real-life example to illustrate how it is effective to use co-production and where the use of co-production has not been as effective. The trainer will work with participants to draw up an action plan that they can start implementing once they are back in the office.
This virtual course is designed for civil servants and public sector staff who is involved in the policy process. Those who is involved in public service delivery would find this training beneficial. Also applicable to anyone outside of the public sector who engage with policy development or service delivery.
Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.
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