Leadership Communications - From Intention to Impact
Leaders may work at getting communications right, yet many are unaware that the impact they are having on others is different from their intention. Often, they do not realise they are unconsciously undermining messages by small things they do and say. This one-day course enables leaders to adapt communications to their audience’s needs, rather than to rely on merely giving information, and to ensure that their “micro” messages are compatible with their “macro” ones.
Leadership Communications - From Intention to Impact is from our Leadership & Management series. At the Civil Service College, we tailor our courses to each attendee’s role and organisations, ensuring that each delegate gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.
Current leaders, Board Members, Senior Executives, Senior Managers and anyone who aspires to take on a leadership role or have maximum impact when they communicate.
10:00 - 14:00
£550 + VAT
8 June 2021 Book8
Angela Blacklaw has a broad range of experience working within and providing training for the public sector. Her expertise cover a range of topics including communication, leadership, wellbeing and resilience and talent management.Read Bio
Angela is an independent consultant, trainer, facilitator and coach. She has years of senior expertise in personal and organisational development, leadership and change, operating at both strategic and practitioner level.
Her skills lie in building warm, honest, authentic and challenging relationships, enabling people to achieve more than they thought possible, and to learn the skills to support and challenge others. She has expertise in a wide range of leadership and talent development including emotional intelligence, communications, change, resilience, coaching skills and systems leadership.
After several years working on policy on HM Treasury, Angela chose to focus on individual and organisational learning as Head of Internal Communications in the Food Standards Agency, Head of Change Communications and Culture Change in Defra, and Head of Talent Development in the Department of Health. She then set up her own consultancy practice and works an associate for a number of respected consultancies, such as Korn Ferry Hay Group, Civil Service College and MindGym. She has worked on award-winning leadership development programmes for the NHS where is a member of the Faculty of the NHS Leadership Academy, she is on the coaching register for the Senior Civil Service and she also teaches creative songwriting at degree level. Angela has worked in the UK, Germany, the Netherlands, and Mexico; she has also worked with people from most European countries, from Central and South America, and from the USA.
As a consultant, trainer, facilitator and coach Nicki has worked with a variety of organisations including the NHS Leadership Academy, Department of Health, Department for Work and Pensions, the Competition and Markets Authority and more.Read Bio
As a consultant, trainer, facilitator and coach Nicki has worked with a variety of organisations including the NHS Leadership Academy, Department of Health, Department for Work and Pensions, the Competition and Markets Authority, Health Education East of England, Kent Surrey and Sussex NHS Leadership Collaborative, Human Tissue Authority, Central & Ceil Housing, Delphi Automotive and Virgin Atlantic.
Nicki's core specialisms include:
Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.
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