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Leadership Communications: From Intention To Impact
Leaders may work at getting communications right, yet many are unaware that the impact they are having on others is different from their intention. Often, they do not realise they are unconsciously undermining messages by small things they do and say. This one-day course enables leaders to adapt communications to their audience’s needs, rather than to rely on merely giving information, and to ensure that their “micro” messages are compatible with their “macro” ones.
Current leaders, Board Members, Senior Executives, Senior Managers and anyone who aspires to take on a leadership role or have maximum impact when they communicate.
We advise that if you book a course before July 15th, you need to be aware that this course will either be rescheduled or delivered online.
10:00 - 14:00
St James's Park, London
4 June 2020 Book7
22 October 2020 Book8
Angela Blacklaw has a broad range of experience working within and providing training for the public sector. Her expertise cover a range of topics including communication, leadership, wellbeing and resilience and talent management.
Angela Blacklaw has a broad range of experience working within and providing training for the public sector.
Angela designs and facilitates training on a variety of topics including identity and branding, action learning, and career coaching. Angela has delivered training to a variety of public sector clients such as Ministry of Justice, Hampshire County Council, DWP and DfID on a range of topics including communication, leadership, wellbeing and resilience, and talent development.
Angela is dedicated to creating sustainable change in the public sector. To this end, she has served as Head of Internal Communications in the Food Standards Agency, Head of Change Communications and Culture Change in Defra, and Head of Talent Development in the Department of Health. In addition to her roles working within these organisations, Angela has also supported the public sector through her expert training. Angela has also supported leadership development for Health Education England, NHS Leadership Academy, the Church of England, Sellafield Ltd and Liberty Mutual.
Angela has worked to provide transformational learning opportunities on the individual and organisational level for two decades. She is a skilled communicator and trainer specialising in galvanising organisational change and designing and delivering courses that challenge and strengthen participants.
Angela Blacklaw earned a Certificate in Organisation Development from the NTL Institute and a Master of Science in Human Resources. She is also a Fellow of the Chartered Institute of Personnel and Development (CIPD) and a Neuro-Linguistic Programming Master Practitioner.
Demonstrating the benefits of effective coaching leadership within organisations, this course gives delegates the foundations to understand the value of a coaching and mentoring structure.
This one-day workshop introduces the key concepts of emotional intelligence and equips leaders in senior positions with the skills and knowledge to lead their teams through times of challenge.
This half day course is designed to help participants make the most out of the eight key ways to enhance empathy and motivation.
Do you ever feel you really SHOULD raise issues with someone at work – but yet you don’t raise them? Maybe to give challenging feedback or to manage poor performance?
Leaders may work at getting communications right, yet many are unaware that the impact they are having on others is different from their intention.
This one day course is designed to help participants recognise their own ‘wicked’ problems and equip them with the tools needed to overcome challenging teams and situations.
This highly practical programme addresses the issues and the challenges women face in leadership, offering advice and approaches based on what is proven to work well in terms of leading and managing.
Nicki has a wealth of expertise at a senior level within a number of organisations, both public and private.
As a consultant, trainer, facilitator and coach Nicki has worked with a variety of organisations including the NHS Leadership Academy, Department of Health, Department for Work and Pensions, the Competition and Markets Authority, Health Education East of England, Kent Surrey and Sussex NHS Leadership Collaborative, Human Tissue Authority, Central & Ceil Housing, Delphi Automotive and Virgin Atlantic.
Nicki's core specialisms include:
Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.
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Registered in England: 07835721. Registered Office: Civil Service College, 25 Queen Anne's Gate, St James's Park, London, SW1H 9BU, United Kingdom