Privacy Challenges in 2020 - Data Protection & FOI

“I felt the training was perfectly executed.”

The Medicines and Healthcare products Regulatory Agency

In May 2018, GDPR (General Data Protection Regulation) became law across the EU, and as the Data Protection Act 2018 in the UK. The new legislation increased organisational transparency and accountability in the collection and processing of personal data, as well as the rights of those whose personal data is being collected and processed. The push for a “privacy by design” approach to personal data under GDPR strongly encourages the important recognition that how and why personal data is collected, processed and kept safe is an organisational issue.

Government activities are not wholly exempt from these new obligations, and together with responsibilities under the Freedom of Information Act 2000, it is important that staff working in Government understand the impact of these changes, their responsibilities and what they need to do next.


Key features:

  • What is Freedom of Information (FOI), what is Data Protection (DP)and what are your broad obligations?
  • Government transparency, open data and big data and how FOI and DP fit within the broader Government agenda
  • What were the changes to Data Protection as a result of the GDPR (General Data Protection Regulation) and how have they impacted on you?
  • How to handle FOI and Subject Access Requests (SARs)?
  • FOI and DP Exemptions and dealing with data breaches
  • What you need to do next and how you can tie actions into information governance and security 

Designed for:

The Data Protection (GDPR), Freedom of Information and Information Management course is designed for all civil servants who are creating, managing, collecting and processing information and personal data.


Learning outcomes:

  • Understanding of FOI and DP and the impact of the GDPR changes 
  • Be able to apply their responsibilities regarding FOI and DP to their organisations
  • Be able to discuss an action plan with achievable next steps
  • Have had an opportunity to ask questions about GDPR
  • Networked with other delegates from Government in a small intimate learning environment


Go above and beyond your training with new collaborative resources from our partnership with Kogan Page, an award-winning independent publisher of business books and content. Additional resources include print books, ebooks and online learning courses, which will take you through a journey experience of blended learning. 

SAVE 15% on all Kogan Page books with KPCSC15

Switch to virtual training (option in the summary tab) and make use of our promotional packages:

Quote VP3 to save 43%  when you book any 3 virtual courses*
Quote VP5 to save 49% when you book any 5 virtual courses*

Valid till the 30th November 2020

*VP savings are based on price differences for ‘face-to-face’ format training and excluding VAT. This promotion excludes partnership courses with Marylebone Executive Search and cannot be used in conjunction with any other offers.


Face to Face

Virtual Training
option available


10:00 - 16:30


£595 + VAT


Westminster, London


5 November 2020 Book6

15 January 2021 Book8

24 June 2021 Book8

7 October 2021 Book8

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.


Lead Trainer

Naomi Korn

Naomi Korn

Naomi Korn is one of the leading UK experts in copyright, compliance, rights and licensing. Naomi is the former Chair, Libraries and Archives Copyright Alliance (LACA) from 2013 – 2017.

Read Bio
Naomi Korn

Naomi Korn

Naomi Korn is one of the leading UK experts in copyright, compliance, rights and licensing. Naomi is the former Chair, Libraries and Archives Copyright Alliance (LACA) from 2013 – 2017. During this period, she led the reform of the UK’s copyright laws on behalf of the cultural heritage sector, which resulted in new UK exceptions to copyright in 2014. From 2015-17, Naomi was a Trustee of the Chartered Institute of Library and Information Professional (CILIP), the second largest professional organisation for librarians in the world. Naomi recently travelled to China for the British Council lecturing on copyright at the UK-China conference for Commercial Enterprise and Copyright Protection. Naomi is a visiting lecturer at City University, University College London and Kingston University. In November 2017, Naomi was appointed a CREATe Industry Fellow. Naomi established NKCC in 2003, after having overseen copyright at the Tate from 2000 – 2003.



“The course really helped me understand how we could help the public by unlocking data and making it really accessible. It greatly helped my confidence in helping the public.”

Registers Of Scotland

"Trainer managed to bring to life what could have been quite a dry subject and made it interesting. Excellent course."

West Midlands Pension Fund

“The trainer’s style and delivery engaged all course attendees into open discussion.”

Disclosure and Barring Service

An excellent course, my knowledge on the topic has been greatly enhanced.

Courts and Tribunals Judciary

Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

Book a course

Call 020 8069 9000 to take your booking or for advice on choosing the right course for you.

request a call back

For more information on how we protect and store your submitted data, please see visit our privacy policy.

Training Alerts

For more information on how we protect and store your submitted data, please see visit our privacy policy.