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Crisis Communications – how to lead when things go wrong
Warren Buffet once said that it takes 20 years to build a reputation and five minutes to ruin it. This is a warning that rings true for any leader under pressure in a time of crisis. No matter how brilliantly we organise, and how diligently we prepare, we will always be challenged by the unexpected – an event beyond our control. That is when our leadership skills and our crisis communication plans really need to shine through.
10:00 - 16:00
£595+VAT
St James's Park, London
17 February 2020 Book8
28 April 2020 Book8
1 June 2020 Book8
18 September 2020 Book8
Matt is passionate about words – and the power they have to make real and lasting change in the world. He had a successful career in politics, culminating in his role as the Chief Special Adviser in the Welsh Government. Prior to that he was the Special Adviser for Media & Strategic Communications, and the Education Special Adviser
Matt is passionate about words – and the power they have to make real and lasting change in the world.
He had a successful career in politics, culminating in his role as the Chief Special Adviser in the Welsh Government. Prior to that he was the Special Adviser for Media & Strategic Communications, and the Education Special Adviser. As the most senior adviser working for the First Minister of Wales, Matt worked with politicians, officials, and external partners to help deliver the Government’s programme. He also had responsibility for writing keynote speeches and leading on high profile communications challenges. In addition to his work for Government, Matt worked in various roles for the Labour Party in Wales, including as Director of Communications for the successful 2016 Assembly elections.
Working at the top of government in strategic, policy and communications roles has given him wide-ranging and high-level experience of: speechwriting, media handling and training, change management, crisis communications, briefing senior teams, and stakeholder management.
Matt now runs his own communications consultancy, Words Matter.
Warren Buffet once said that it takes 20 years to build a reputation and five minutes to ruin it. This is a warning that rings true for any leader under pressure in a time of crisis
This course will look at the importance of building a presence as well as identifying the skills needed to create your own personal “wow” factor.
This course teaches delegates how to perform in different situations in order to communicate in a compelling way, giving attendees a chance to enhance their own presentation skills.
Our speechwriting course helps delegates to understand how to put together a compelling speech that powerfully and effectively communicates their message.
Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.
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