NewRunning a Press Office

​​​​​​Running a Press office takes a great deal of research which means having to sort out facts from fiction. Honing these skills allows for accurate campaign building, allowing for the correct information to get out into the public.  Participants will learn what exactly goes on within a press office, from technical process to general daily life. This course will dive into how to run an effective press office by looking at case studies and iterative practice.

This press office training will give participants insight into the principles, functions and processes behind the operation of an effective press office. The course will outline examples of successful press offices while also demonstrating – through real-world examples – how core principles and practices can be adapted to work in a multitude of challenging scenarios.

Key Training Features:

  • What is the role of a press office? Why is it useful? (depending on the audience, this element will also include a short exploration of the information environment participants can expect to be operating in)
  • Key principles:
    • Organisational: empowered press office heads
    • Messaging: Always prioritise the human factor
  • “Digital-by-Default”. The UK’s approach to media relations since 2013
  • Key functions of an effective press office: Reactive (monitoring, lines to take) and proactive (pitching, relationship management). Participants will also learn the relative merits and disadvantages of dividing reactive and proactive functions between different individuals
  • Earned coverage, purchased coverage and owned coverage. How to use each effectively within an overall plan (introducing the concept of a grid)
  • The key tools of any press office; coherent narratives, coordinated grids and shared lines. Participants will be guided through the process of generating these key tools
  • Practical exercise: participants are shown real-world examples of poor performance and asked to devise alternative approaches

Who Can Attend:

UKCS staff at SCS1 and SCS2 level, as SEO and HEO level who are going into media management roles. E.g. diplomats with postings covering media responsibilities, non-UK officials looking to establish or run effective press office functions.


Learning Outcomes:

Participants will leave with a firm understanding of the processes which are needed to run an effective press office. New skills will be developed in conjunction to social media, research, press release creation and data interpretation, analyses and presentation.

Summary

Duration

10:00 - 16:00

Price

£595 + VAT

Location

Face to face or virtual

Dates

Virtual 13 May 2026 Book8

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.

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Lead Trainer

Matthew Greenough

Matthew Greenough

Matt had a successful career in politics, which culminated in his role as Chief Special Adviser in the Welsh Government, leading to the role of Director of Communications for the Labour Party in Wales in 2016.

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Matthew Greenough

Matthew Greenough

Matt Greenough is passionate about words – and the power they have to make real and lasting change in the world. He had a successful career in politics, culminating in his role as the Chief Special Adviser in the Welsh Government. Prior to that he was the Special Adviser for Media & Strategic Communications, and the Education Special Adviser. As the most senior adviser working for the First Minister of Wales, Matt worked with politicians, officials, and external partners to help deliver the Government’s programme. He also had responsibility for writing keynote speeches and leading on high profile communications challenges. In addition to his work for Government, Matt worked in various roles for the Labour Party in Wales, including as Director of Communications for the successful 2016 Assembly elections.

Working at the top of government in strategic, policy and communications roles has given him wide-ranging and high-level experience of: speechwriting, media handling and training, change management, crisis communications, briefing senior teams, and stakeholder management.

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