Communicating Change Without Causing Panic

For teams leading reorganisations, new processes or policy shifts. 

Key Topics Covered:

  • Welcome and change communication challenges.
  • What people need to hear during change.
  • Communicating uncertainty honestly and well.
  • Building a simple change message.
  • Q&A, scenario practice and a final checklist for change communications.

Who Can Attend:

  • Change Leads
  • Managers
  • HR Teams 
  • Project Teams
  • Comms Teams 

Key Outcome:

Participants leave able to communicate change in a way that reduces anxiety and builds understanding.

Summary

Duration

11:00 - 12:30

Price

£175 + VAT

Location

Virtual

Dates

Virtual 9 March 2027 Book15

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.

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Lead Trainer

Sue Calthorpe

Sue Calthorpe, a former journalist, founded The Clive Davis Partnership in 1990. She helps organisations create better written communications across a range of formats and channels including like emails, reports, briefings and submissions and business cases. Her clients include Atkins Realis, North Yorkshire Council, Admiral Insurance and the Royal Ballet School, as well as government departments including DHSC, DfE, MoJ.

Read Bio

Sue Calthorpe

Sue Calthorpe, a former journalist, founded The Clive Davis Partnership in 1990. She helps organisations create better written communications across a range of formats and channels including like emails, reports, briefings and submissions and business cases. Her clients include Atkins Realis, North Yorkshire Council, Admiral Insurance and the Royal Ballet School, as well as government departments including DHSC, DfE, MoJ. Sue also coaches individuals and provides pro bono support to groups like Shelter. She spoke at TEDx Women in 2019.

Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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