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Wednesday 5 June, 2019
What are the most challenging situations you have faced as a leader? The most popular answers might include handling conflicts, avoiding favouritism, being a balanced leader, avoiding discrimination and prejudice, or dealing with complaints about any of the former, or even handling low-performing staff. How do you approach or tackle these awkward situations as a leader?
Dealing with difficult situations
Sometimes, it feels almost impossible to escape being held hostage by low-performing individuals. Many managers end up spending a disproportionate amount of time dealing with these employees. But there are several things you can do to keep a handle on the situation and ensure you don’t let your difficult employees dictate what you do:
What happens when leaders fail?
Many leaders have slipped up from time to time. It doesn’t mean they’re destined to be a poor manager forever, but a look at where the problems were and how you can avoid repeating them is useful. It will help you become a better leader. Some common issues include:
Leadership is one of the most rewarding career options, but still one of the most difficult. Even with a natural talent for leadership, there are skills that may not come naturally and management techniques you need to learn and enforce if you want to be a more effective leader for your department.
Develop leadership skills for yourself and your team by enrolling for the Introduction to Management course and the Leadership, Team Skills & Collaboration course.
At Civil Service College, we offer top-class leadership and management courses, so you can be confident in your ability to lead your team to success. For more information, and to book, call us on 020 8069 9000.
A governance and accountability refresher for ALB senior management teams
Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.
Registered in England: 07835721. Registered Office: Civil Service College, 25 Queen Anne's Gate, St James's Park, London, SW1H 9BU, United Kingdom