NewAI for Middle Management

Overview 

Middle managers are the critical layer in any AI transformation. They translate strategy into team practice, manage the change at human level, and are closest to the operational problems AI can solve.

Without AI capable middle managers, even the best board strategy stalls. This programme is where theory meets practice.

Agenda

One Day Structure

  1. AI Essentials for Operational Managers
  2. AI Tools in Practice - Getting Started
  3. Applying AI to Your Management Work
  4. Responsible AI for Managers & Next Steps

Additional Day: Two Day Programme

The two-day programme repeats and deepens Day 1, then adds a full practical day focused on workflow automation, team capability, and presenting AI back to the organisation:

  1. AI Workflow Automation - No-Code & Low-Code
  2. Managing an AI-Enabled Team
  3. Building an AI Business Case for Your Team
  4. Show and Tell + Commitments

Who Should Attend

Designed for middle managers, heads of department, team leaders, and those with operational management responsibility. Participants will gain practical AI skills they can apply to their team's work immediately - not just awareness, but hands-on capability.

This programme requires participants to bring their own device and, where applicable, access to their organisation's existing AI tools.

Summary

Duration

10:00 - 16:00

Price

Available to be delivered In-House. Contact us for a quotation.

Location

Face to face or virtual

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.

Enquire

Lead Trainer

Niresh Rajah

Niresh Rajah

Niresh Rajah is a globally recognised executive leader in Financial Services and Professional Services with over 20+ years of experience at the forefront of Data & Analytics, Artificial Intelligence, Regulation, Automation, Innovation and Digital Transformation.

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Niresh Rajah

Niresh Rajah

Niresh is a globally recognised executive leader in Financial Services and Professional Services with over 20+ years of experience at the forefront of Data & Analytics, Artificial Intelligence, Regulation, Automation, Innovation and Digital Transformation. He has held senior leadership roles at Barclays, Lloyds Banking Group, Danske Bank, DLA Piper, and Grant Thornton. As a seasoned Chief Data & AI Officer, he has led complex regulatory, AI and Data transformations at Board level including Brexit changes and GDPR working with regulators across Europe.

Niresh is also a senior advisor at Civil Service College.

He also holds various Non-Executive Director and Board Advisory roles. He is an Associate Fellow and Innovation Expert at Oxford University, and an Honorary Practice Fellow for AI, Data & Digital at Imperial College. He has been recognized in the Global CDO 100 for four consecutive years (2023-2026), Global AI Top 150 – 2026, AI Executive to Watch (2025), and Data Management Professional (2023).

In this Series

AI for Employees
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Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

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Call 020 8069 9000 to take your booking or for advice on choosing the right course for you.

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