How the Civil Service is incorporating AI into the future of the public sector

How the Civil Service is incorporating AI into the future of the public sector

Written by Mason Quah, Marketing Assistant

The long-heralded future of work represented by AI has seen success across different areas of the civil service. What sets these successes apart from the less effective attempts to integrate AI into the workforce? Looking at a trio of AIs in use by the UK government shows us how to make the most of the new technology. 

 

AIs can filter information for you

In 2019, the Ministry of Justice was swamped with a massive number of written reports without the manpower to read through them and identify the relevant information across over 250,000 lines of text in 500 reports.

A neural network was trained on a collection of these reports until it could identify patterns in how people filed them. From this, it could then extract the key pieces of information that differed from the more repetitive lines and flag them for a human to read through or search for in a larger catalogue.