(eLearning) 12 Ways to be a Brilliant Public Sector Manager

For the modern public sector manager, success now depends on performing expertly in different environments and across a range of situations. This course is a practical guide to the skills you need to meet the challenges of managing today's public services.

This course has been created by leading authors, Marcial Boo and Alexander Stevenson, based on the book 'Public Sector Fox'. Why a fox you may ask? You need to be flexible like a fox.

This course will improve your abilities in critical areas such as finance, strategy and communication enabling you to transform into a high performing manager.

Want to try before buying this course? 

You can try out part of the course on https://learning.civilservicecollege.org.uk/ 

Guest username: guest_psf1
Guest password: eLearning!1234

Booking Instructions

To have full access to the course, please register via the 'Book Here' section below. Once registration has been completed, you will receive a confirmation email with further instructions. Your personal login details to the course will be sent to you separately for security reasons. If you experience any technical difficulties, please do not hesitate to contact learning@civilservicecollege.org.uk.


12 Practical Skills:

Each of these skills are explored through examples, advice, hints and tips about how to improve your ability in each of these areas:


  • Commitment
  • Experimentation
  • Resilience
  • Perspective


  • Strategy
  • Planning
  • Information
  • Responsibility


  • Finance
  • Commerce
  • Communication
  • People

Who Is This eLearning For:

Existing, newly appointed and those who aspire to be Public Sector Managers. 


Marcial Boo was Chief Executive for 6 years of the Independent Parliamentary Standards Authority, the public body that regulates and pays MPs' salaries and expenses. He was previously a senior civil servant at the Home Office and Department for Education, working on adult basic skills, crime reduction and counter-terrorism. He was also an advisor to the Prime Minister's Delivery Unit, and a director at both the Audit Commission and the National Audit Office.

Alexander Stevenson is the co-founder of RSe Consulting. Alexander advised more than 150 public sector organisations and partnerships on management. He is also the author of Public Sector: Managing the Unmanageable and is the founder of Blume which finds experienced freelancers for charities. 


Optional eLearning Resources
Go above and beyond your training with new collaborative eLearning resources from our partnership with Kogan Page, an award-winning independent publisher of business books and content. We share with you ‘Creating Success’ a selection of CPD-accredited online courses, covering generic and soft skills based on the bestselling ‘Creating Success’ book series.



00:00 - 02:00





Training Catalogue

Complete Training Catalogue
Jan - Dec 2024

Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

Book a course

Call 020 8069 9000 to take your booking or for advice on choosing the right course for you.

request a call back

For more information on how we protect and store your submitted data, please see visit our privacy policy.

Training Alerts

For more information on how we protect and store your submitted data, please see visit our privacy policy.