NewSystems Thinking for Impact
In today's rapidly evolving world, effective management of complex systems demands more than conventional approaches—it requires both deep theoretical insight and real-world application. The concept of BANI (Brittle, Anxious, Nonlinear, Incomprehensible) captures the volatile nature of our current environment, where linear problem-solving often falls short.
This course introduces Systems Thinking as an essential framework for understanding and addressing the multifaceted challenges facing public services. From transforming healthcare systems to responding to the climate crisis, participants will explore how interconnected problems call for integrated, strategic solutions. Through this course, participants will develop the mindset and tools needed to lead effectively in uncertainty and drive meaningful, systemic change.
10:00 - 16:00
Available to be delivered In-House. Contact us for a quotation.
Face to Face or Virtual
Professor Stan Gilmour is Course Leader for Systems Thinking for Public Service Leaders. As a global strategic consultant with extensive experience in trans-disciplinary research, his work bridges theoretical frameworks with practical applications in public service delivery.
Read BioProfessor Stan Gilmour is Course Leader for Systems Thinking for Public Service Leaders. As a Professor of Practice at the University of Keele, Senior Research Fellow at the University of Exeter, and External Assessor for the University of Cambridge's MSt in Applied Criminology and Police Management, Stan brings exceptional academic credentials alongside his extensive practical experience.
Following a distinguished 30-year career in policing, Stan now works nationally and internationally as an adviser, consultant, coach, and mentor to NGOs, transnational security organisations, and governments. His current portfolio includes advising the UK Foreign, Commonwealth and Development Office on violence prevention policy, leading multiagency data collaboration for the National Police Chiefs' Council, serving as a Consultant in Transnational Threats for the Organisation for Security and Cooperation in Europe (OSCE), and advising the United Nations Office for Drugs and Crime on Gender and Human Rights, and Neurodisability and Organised Crime.
In his final policing role (2020-2023), Stan served as Director of the Thames Valley Violence Reduction Unit, where he applied over a decade of experience leading complex multiagency programmes to address interpersonal violence. This work included developing a cloud-based multiagency data sharing platform that supports strategic cross-sector planning for 'public health approaches' to prevention, an innovation subsequently adopted for national roll-out by the UK Home Office.
Stan's expertise spans multiple domains, including multiagency safeguarding, systems thinking and leadership, trauma-informed problem solving, community engagement, data analytics, and ethical decision making. His contributions have been recognised with the King's Police Medal for Distinguished Service, the Home Secretary's Commendation "for an outstanding contribution in the field of home affairs".
Beyond his professional roles, Stan demonstrates commitment to community service as a Trustee for a local charity helping people re-integrate after prison and Chair of Trustees for a local Scout Group. He is also a Fellow of the Police Foundation, the Royal Society for Arts, and the Global Law Enforcement and Public Health Association, co-convening three International Special Interest Groups focused on Violence Prevention, Disability, and Neuro-disability and Criminal Justice.
Stan's academic publications include co-editing the Routledge Handbook of Transnational Organized Crime and the Handbook of Organised Crime and Politics, as well as numerous articles on policing, organised crime, and criminal justice.
Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.
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