Leadership & Capacity Building

“The Quality of the training is excellent. All aspects have been well taken care of. The interaction with all the speakers was of excellent quality and it was good learning experience. I would also like to share this knowledge with my fellow colleagues in External Affairs.”

Deputy Secretary, Ministry of External Affairs, Government of India

Effective leadership is essential in current challenging times. Public bodies are asked to deliver more with fewer resources, and public leaders are required to anticipate and think tactically in the face of various possible futures.

This five-day course is designed to guide those at the forefront of organisations who would like to bring about effective change. This course offers participants opportunities to develop and practice their leadership skills. The course will enable participants to create a personal action plan based on the real issues they have brought to the training which will enable them to start delivering real improvements as soon as they are back in the office.

Key International Training Features

Who Can Attend

Learning Outcomes


Key International Training Features: 

  • What we actually mean by leadership and why effective change is impossible without it
  • The different types of leadership challenges and the types of tools and techniques that work best for each
  • How to effectively develop and utilise your core leadership skills
  • How to plan and think strategically and anticipate different possible scenarios
  • How to overcome resistance to change

Who Can Attend:

This course is designed for senior public sector managers seeking to develop their leadership skills. 

All of our open courses are delivered in an interactive and engaging style and will require full involvement from participants. Therefore, we advise that you have a proficient level of written and spoken English language in order to gain the full benefits of our open courses.

Learning Outcomes:

  • Participants will leave with the skills to anticipate, plan and lead transformational change, seek innovation and develop options for the delivery of organisational objectives, lead a high performing organisation with a shared sense of purpose, and common values that genuinely guide behaviour, develop the right team to deliver your strategic plan and enhance team performance and generate better output from your team.







Civil Service College, Westminster, London


Face to Face 14 October 2024 Book10

Lead Trainer

Ann Hall

Ann Hall

Ann is currently a trainer and Executive Coach. Ann's previous roles include Director of Studies at RIPA International and Senior Learning and Development Consultant at The Royal Borough of Kensington and Chelsea.

Read Bio
Ann Hall

Ann Hall

Ann is currently a trainer at Civil Service College. Ann previously worked at RIPA International as Director of Studies. In this role she was responsible for the design and delivery of all HR, management, and leadership programmes for Senior Overseas Government officials attending London based training. Additionally, Ann has designed and delivered bespoke in country training programmes in a variety of countries including Qatar, Bahrain, Dominica, Botswana, Thailand, Libya, Kenya, Sierra Leone, Kosovo, Uganda Zambia and the Falkland Islands.

Ann also undertakes Executive Coaching /360 feedback and has worked extensively with many Senior Civil Servants in this capacity.

Prior to joining RIPA International, Ann served as Senior Learning and Development Consultant at The Royal Borough of Kensington and Chelsea. In this role she designed and delivered a range of bespoke HR / Leadership courses as well as directing the NVQ Level 4 Management programme for the Chartered Management Institute (CMI). Additionally, she organised conferences for top managers and carried out workplace mediation.

 Ann has worked to provide exceptional training in both the private and public sector for over two decades. She possesses extensive experience in delivering domestic and overseas training on a variety of topics such as leadership, performance management, mediation in the workplace, train the trainer, developing a competency framework, and coaching programmes. She is a qualified and experienced OCN Law Society Mediator and Chartered Institute of Personnel and Development (CIPD) Coach. Additionally, Ann is a member of the Association of Coaching and a Fellow of the Learning and Performance Institute.  

“The training met my expectations. It was very interactive and informative. Rather than providing solutions to issues, the trainer allowed discussion which ultimately generated action points and options to address the issues.”

Deputy Permanent Secretary, Turks & Caicos Islands Government

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