NewOrganisational Effectiveness: How to Conduct Functional Reviews

Dates:

• 24 - 28 November 2025 - London (£2,850)

Course Outline

The ever-changing environment requires public and private organisations to be agile in meeting the demands of customers and stakeholders, remain competitive and be able to deliver services and goods effectively and efficiently. Change is triggered by a variety of factors, a political change of power and philosophy, legislative reforms and treaties, financial crises and cash shortages, gaps in performance, new technologies, social demands, climate and environmental change.

Amidst a period of dramatic changes in the environment, cuts to budgets, staff and resources, the ability to respond quickly to change requires an understanding of the current state of the organisation and what led it to the position in which it finds itself. Once this is established the next steps are to determine how to respond and the direction to take in developing options for a new business model.

This course provides skills, tools and techniques to look in depth into an organisation and identify the challenges it faces, as well as options for change and structures and strategies fit for the future.

Course Objectives: 

On completion, you will be able to:

• Assess the need for change in organisations and what creates that requirement
• Plan an organisational review
• Understand stakeholders, their role and their impact on change and how to manage their involvement in the review
• Analyse an organisation’s structure, functions, capacities and capabilities
• Design appropriate models and options relevant to organisational mandates, policies and strategies for delivering services and goods
• Assess and cost options for changes to structures, functions and occupations.

Key Topics

• The need for change
• How the environment affects the way an organisation operates
• Business and organisational models for the structure and operations of an organisation
• Analysing the internal and external factors affecting an organisation
• Designing and creating new structures and operating models
• Analyse your own organisation's need for change and use methods for  designing and assessing the relevance and appropriateness of the new structures and systems.