Facing Disability Head On. How Do You Approach Disability?


Around half of the population in the U.K. have a connection to someone who is disabled. Did you know that 19% of working-age adults are disabled, and 1 in 3 disabled people feel there’s a lot of disability prejudice? 

This webinar is designed and delivered by Disability Equality specialist, columnist, and activist Ruben Carol. This webinar takes a look at Ruben's personal story of becoming disabled later in life to give you a unique perspective of what it’s like to live life with an impairment. 

Learn about Ruben’s journey from being a successful businessman to having a tragic accident and losing everything. Having to start over as a disabled person, what motivated him to persevere and become a disability activist? He is now helping others understand what barriers hold them back from becoming a productive member of society as well as helping businesses be more inclusive.

You will begin to understand the struggles and barriers disabled people face both personally and in society, on a daily basis. We will also discuss the availability of support, with a focus on how to assist loved ones on their journey through life with impairments, and briefly touch upon the rights and laws available as well as the difference between equality and equity.

This webinar will offer you a new perspective on what a disability is and how you can overcome it.

Cannot make it on that day? Register and we will send you a video of the webinar through our YouTube channel

Who is the webinar designed for?

Everyone! As we get older, we are more likely to become disabled. 1 in 5 people already state that they have a disability.

Learning Outcomes:

  • Understanding how Ruben overcame the barriers he faced after a traumatic accident
  • Better understanding how you can help yourself and others overcome barriers when becoming disabled
  • You will be able to begin to look at disability in different ways without focusing on what someone can’t do and instead what they can.



10:30 - 11:30



Face to Face

22 February 2022 Book

Lead Trainer

Ruben Carol

Ruben Carol

Ruben is an established disability equality trainer. He currently trains Uber and Transport for London, outlining the intricacies of disability related legislation within the Equalities Act 2010.

Read Bio
Ruben Carol

Ruben Carol

While studying business management at university, Ruben attended 2 years of acting classes to help him gain presentation skills he would need as a business owner.

He had been running a successful business for 11 years when he was struck by a hit-and-run  driver while riding his motorbike. He spent 5 weeks in a coma and 6 months in hospital before coming home and continuing to run his business from bed. He was almost unable to mobilise for another 2 years, as doctors tried to save his leg. 

In January 2007 it was decided that his leg would require to be amputated.  After the amputation, later that same year, Ruben found love online and sold everything he owned to move to the UK to join the woman who became his wife.

Looking for a meaningful new career, Ruben decided to fall back on his acting training and became a casualty simulation actor and facilitator for the British military. He then took on roles in film and television and even became a radio presenter. Doing investigative work in the media led him to explore the obstacles faced by Disabled people. 

He continued to learn about disability equality, the difference between the Social Model of disability and the Medical Model of disability as well as disability legislation and how it can help Disabled people.

He then went on to train London Overground front line staff members in disability equality rights, as well as customer services staff, through role play, followed by more extensive training for London Underground staff (4,000 staff members). 

Ruben established himself as disability equality trainer. 

He currently trains Uber and Transport for London, outlining the intricacies of disability related legislation within the Equalities Act 2010.  Senior managers also get his training, so everybody is involved in making travelling for people with disabilities more accessible.

Ruben continues to work in film and television but his passion lies in public speaking and delivering disability equality training across the UK.

Training aims:

  • Understand where attitudes come from and how they have changed over time
  • Highlight the importance and value of the Social Model
  • Gain a brief overview of the Equality Act and learn what is expected of service providers in the UK

Be aware of respectful language and etiquette

Create a more inclusive environment for staff, clients, volunteers, pupils etc

Training methods:

  • PowerPoint presentation
  • Group activities
  • Quizzes
  • Video talk
  • Discussions
Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

Book a course

Call 020 8069 9000 to take your booking or for advice on choosing the right course for you.

request a call back

For more information on how we protect and store your submitted data, please see visit our privacy policy.

Training Alerts

For more information on how we protect and store your submitted data, please see visit our privacy policy.