Management for New Managers

Managing a team is a challenging job we face in the public sector. With the right motivation anyone can make this highly ambitious career move. Majority of managers are commonly appointed this position based on their talent, knowledge and expertise within a field, rather than the skillset to actually manage staff.


What type of manager are you?

Explore different concepts of management styles to fit you. A good manager requires abilities like; planning, prioritising, delegating and organising work efforts. Primarily driving employees to meet the organisational goals. Civil Service College will provide you with the training and essential management tools to help you deal with the responsibility of conflict, difficult situations and underperformance.

Key features:

  • Discover the changeover into management
  • Explore management styles and what is best suited to you
  • Learn to communicate with precision and consistency and enhance your relational skills
  • Identify team’s qualities through individual performances with organisational targets

Who is this virtual course for:

This online virtual training is ideal for who are new to their managerial role or soon to be promoted managers and those with experience but no formal management training.



Face to Face Training
option available


10:00 - 16:00


£395 + VAT


Zoom or MS Teams


29 September 2020 Book3

20 November 2020 Book7

23 February 2021 Book8

27 April 2021 Book8

14 June 2021 Book8

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.


Lead Trainer

Clair Fisher

Clair Fisher

Clair is passionate about excellent Public Services and began her career in the Civil Service, quickly rising to senior positions. After working as a Director of a Charity, Clair now delivers leadership, strategy and policy training across various Government departments and other organisations.

Read Bio
Clair Fisher

Clair Fisher

Clair’s career began in the Civil Service, where she worked in the Department for Constitutional Affairs (Now Ministry of Justice), the Home Office, and the Government Office for the South East.  

Clair rose quickly to hold senior roles and worked closely with Ministers to lead complex projects during turbulent and challenging times.  Her expertise is in development and improvement work with senior leaders and their teams, as well as managing collaborative projects and delivering within complex organisational structures.

More recently Clair has been involved in delivering extensive training for many Public Sector organisations and Government departments.  She runs popular bespoke versions of our open courses for a wide range of clients including the Biotechnological and Biological Sciences Research Council, Bromley Borough Council, Medical Research Council and the IOPCC.

Clair is an associate tutor on the SOAS Public Policy MSC, an advisor to the What Works Centre for Wellbeing, on the peer review panel for the Evidence and Policy Journal, and a Fellow of both the Chartered Management Institute and the Higher Education Academy.


  • ILM 7 Certificate in Executive Coaching
  • MBA (Distinction), University of Brighton
  • ACCA Diploma in Financial Management
  • BA (Hons) History with Law, UEA
  • PGCert Higher Education Teaching and Learning




Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

Book a course

Call 020 8069 9000 to take your booking or for advice on choosing the right course for you.

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