Effective Crisis Communication Skills

Reputation matters! Poor communications can crush even the strongest of organisations in times of emergency. The stress to get the message right is a matter of sink or swim. This is where leadership skills and an effective crisis communication plan needs to light the way especially for our government and public sector bodies.

The demand in online training in crisis communications for public relations has had an expansional outburst from the coronavirus. Learn how to communicate effectively with the public and the media, in this desperate, high stake, chaotic working environment we face today.


Key features:

  • Learn how to prepare for successful communications to any crisis.
  • Explore how to create truthful, translucent, responsible and consistent crisis responses.
  • Discover clear communication strategies in social media
  • Understand the foundation of crisis communication planning

Who is this virtual course for:

This online training is designed for leaders, aspiring leaders and those that are looking to self-develop in resilience and high-pressured PR environments.


Summary

Virtual
Training
Course
View

Face to Face Training
option available

Duration

10:00 - 16:00

Price

£395 + VAT

Location

Zoom or MS Teams

Dates

In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.

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Lead Trainer

Matthew Greenough

Matthew Greenough

Matt is passionate about words – and the power they have to make real and lasting change in the world. He had a successful career in politics, culminating in his role as the Chief Special Adviser in the Welsh Government. Prior to that he was the Special Adviser for Media & Strategic Communications, and the Education Special Adviser

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Matthew Greenough

Matthew Greenough

Matt is passionate about words – and the power they have to make real and lasting change in the world.

Matt has had a successful career in politics, notably as a Chief Special Adviser in the Welsh Government. Prior to this, he was the Special Adviser for Media & Strategic Communications, and the Education Special Adviser. As the most senior adviser working for the First Minister of Wales, Matt has worked with politicians, officials, and external partners to help deliver Government programmes. He also had responsibility for writing keynote speeches and leading on high profile communications challenges. In addition to his work for Government, Matt worked in various roles for the Labour Party in Wales, including as Director of Communications for the successful 2016 Assembly elections.

Working at the top of government in strategic, policy and communications roles has given him wide-ranging and high-level experience of speechwriting, media handling and training, change management, crisis communications, briefing senior teams, and stakeholder management.

Matt now runs his own communications consultancy, Words Matter.

Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

Book a course

Call 020 8069 9000 to take your booking or for advice on choosing the right course for you.

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