Effective Crisis Communication Skills
Reputation matters! Poor communication skills can crush even the strongest of organisations in times of emergency. The stress to get the message right can test even the most experienced teams. This is where leadership skills and effective crisis communications planning can make all the difference, whether that’s for the private sector, government or other public sector bodies.
Demand has surged for online training in crisis communications skills in the wake of the global pandemic. Never before have these skills been more important. In this virtual course in 'Effective Crisis Communications Skills' from our Leadership & Management series, you can learn how to communicate effectively with the public, stakeholders and the media, in times of crisis and in this new and often chaotic working environment.
At the Civil Service College, we tailor our courses to each attendee’s role and organisations, ensuring that each delegate gets the most out of the training. Our courses and trainers are continuously updated and evaluated to ensure that we are always delivering the best service possible.
Might you have a role in your organisation during a time of crisis? Then this virtual course is for you. This online training is designed for leaders, aspiring leaders and those that are looking to develop their resilience in a high-pressured working environment or responsible for crisis communications.
Go above and beyond your training with new collaborative resources from our partnership with Kogan Page, an award-winning independent publisher of business books and content. Additional learning resources include print books, ebooks and online learning courses, which will take you through a journey experience of blended learning.
Face to Face Training
10:00 - 16:00
£495 + VAT
Zoom or MS Teams
This course is available In-House and can be tailored to meet your individual training requirements.Enquire
Matt has had a successful career in politics, culminating in his role as Chief Special Adviser in the Welsh Government, he was also the Special Adviser for Media & Strategic Communications, and the Education Special AdviserRead Bio
Matt is passionate about words – and the power they have to make real and lasting change in the world.
Matt has had a successful career in politics, notably as a Chief Special Adviser in the Welsh Government. Prior to this, he was the Special Adviser for Media & Strategic Communications, and the Education Special Adviser. As the most senior adviser working for the First Minister of Wales, Matt has worked with politicians, officials, and external partners to help deliver Government programmes. He also had responsibility for writing keynote speeches and leading on high profile communications challenges. In addition to his work for Government, Matt worked in various roles for the Labour Party in Wales, including as Director of Communications for the successful 2016 Assembly elections.
Working at the top of government in strategic, policy and communications roles has given him wide-ranging and high-level experience of speechwriting, media handling and training, change management, crisis communications, briefing senior teams, and stakeholder management.
Matt now runs his own communications consultancy, Words Matter.
Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.
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