Conflict Resolution - Series
Three courses from this series are required to be booked to run (please see related courses at the bottom of this page)
Conflict can be defined as ‘a serious disagreement between people, organizations, or countries with opposing opinions: conflict a matter or situation regarded as unwelcome or harmful and needing to be dealt with and overcome.’ We face conflict situations on a regular basis so it is prudent to develop ways to resolve them with efficiency. This course is designed to give practical tools to understand the stages of conflict and how to successfully manage them – the techniques are dynamic, flexible and easy to use.
Go above and beyond your training with new collaborative resources from our partnership with Kogan Page, an award-winning independent publisher of business books and content. Additional learning resources include print books, ebooks and online learning courses, which will take you through a journey experience of blended learning.
16:48 - 18:48
Zoom or MS Teams
This course is available In-House and can be tailored to meet your individual training requirements.Enquire
Mel is an excellent trainer who has extensive expertise in Leadership, Management & Interpersonal Skills Training – this has been underpinned by his professional knowledge and practical experience.Read Bio
Mel had an outstanding career in the UK Civil Service up until 2011 and held roles such as HR and Organisational Development Manager. He is now a Self-Employed Freelance Independent Consultant, Management Trainer, Assessor and Business Coach. He is a qualified HR Professional of over twenty years with a wide range of both strategic and operational business experience. He is an outstanding trainer who has extensive expertise in Leadership, Management & Interpersonal Skills Training used with a wide range of leaders.
Mel is an excellent communicator, who makes training participative and engaging. He is a Chartered Fellow of the CIPD and has the Certificate in the Psychology of Management. Mel is qualified in Coaching and Psychometrics and frequently uses them as part of leadership development. In 2012, he became a CIPD Experience Assessor and has since assessed a range of HR Directors. In 2015, he led the assessment of a large organisation’s HR function in the UAE. Due to his business credibility, he was also asked to speak at a Leadership Conference about Emotional Intelligence alongside Nick Clegg, MP.
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Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.
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