Running a Press Office

Now with the flexible option to be delivered in a virtual online classroom and soon to return, face to face training. 

​​​​​​Running a Press office takes a great deal of research which means having to sort out facts from fiction. Honing these skills allows for accurate campaign building, allowing for the correct information to get out into the public.  Participants will learn what exactly goes on within a press office, from technical process to general daily life. This course will dive into how to run an effective press office by looking at case studies and iterative practice.

This press office training will give participants insight into the principles, functions and processes behind the operation of an effective press office. The course will outline examples of successful press offices while also demonstrating – through real-world examples – how core principles and practices can be adapted to work in a multitude of challenging scenarios.

Key Features:

  • What is the role of a press office? Why is it useful? (depending on the audience, this element will also include a short exploration of the information environment participants can expect to be operating in)
  • Key principles:
    • Organisational: empowered press office heads
    • Messaging: Always prioritise the human factor
  • “Digital-by-Default”. The UK’s approach to media relations since 2013
  • Key functions of an effective press office: Reactive (monitoring, lines to take) and proactive (pitching, relationship management). Participants will also learn the relative merits and disadvantages of dividing reactive and proactive functions between different individuals
  • Earned coverage, purchased coverage and owned coverage. How to use each effectively within an overall plan (introducing the concept of a grid)
  • The key tools of any press office; coherent narratives, coordinated grids and shared lines. Participants will be guided through the process of generating these key tools
  • Practical exercise: participants are shown real-world examples of poor performance and asked to devise alternative approaches

Designed for:

UKCS staff at SCS1 and SCS2 level, as SEO and HEO level who are going into media management roles. E.g. diplomats with postings covering media responsibilities, non-UK officials looking to establish or run effective press office functions.

Learning Outcomes:

Participants will leave with a firm understanding of the processes which are needed to run an effective press office. New skills will be developed in conjunction to social media, research, press release creation and data interpretation, analyses and presentation.


Face to Face

16:07 - 22:07


£595 + VAT


St James's London, London


In-House Option

This course is available In-House and can be tailored to meet your individual training requirements.

Tailored in-house training

Civil Service College can deliver In-House training within your organisation that is exactly tailored to meet your individual training requirements.

Book a course

Call 020 8069 9000 to take your booking or for advice on choosing the right course for you.

request a call back

For more information on how we protect and store your submitted data, please see visit our privacy policy.

Training Alerts

For more information on how we protect and store your submitted data, please see visit our privacy policy.